Elixir Cliff Beach Resort and Spa

Absolutely disappointing in all sense . The staff is utter un hygenic- dining area staff were putting their hands in their mounts and we ended up stopping them to serve us. Elevator and reception area totally stinking. Cafeteria has all toilet smell. Looks Completely non trained/ local / cheap labor is filled as a staff . In heavy rain they don’t have single umbrella. Food is below average Property location is beautiful but not maintained and even beach is full of mess of plastic bottles etc Don’t know who gave them such rating.

Sweet staff, good food, clean room: everything else was betweeen below average and disgusting: flies in resteraunt badly kept premises booze bottles and plastic cups laying around at night - not cleaned till 8 am pool looks clean - water tastes wierd towels from the night before lying on floor in the mud walkway to beach : never cleaned littered with plastic ugh- never coming back

Our travel agent had touted Varkala as having a great beach for swimming. So we were really looking forward to the stay. Never bothered about where we were staying. Our agent said he would book us on the beach. When we reached there we were told there was a north Indian wedding (7th Feb 2025) and the entire hotel had been booked. They would check us in a neighboring property. This was a bit of an embarrassment in front of our French relatives for whom this was a surprise. Anyway we checked in a neighboring property, which was okay. We went down the beach, swam, enjoyed, but when we were hungry we did not have access to the restaurant of the original hotel. They said they would deliver dinner to our rooms which we refused. They then agreed to deliver it to the open area where near the pool of the neighboring place. To our shock the food we ordered was delivered but there was no staff around to serve. This put our foreign family guys swearing. To cut the long story short. Next day before leaving, i made a mention of the experience we encountered but except for small "sorries', nobody senior got back to us. So guys anybody choosing this place please clarify all these things. Once booked and paid for, customers have a right to get what they have promised and paid for.

This hotel was the worst of the 10 hotels we stayed at during our 17 day trip. The other hotels were all 8+/10 this was a 3/10. Staff were unfriendly and the least welcoming we experienced. The hotel had 100 police staying with very loud music playing from our arrival to 11pm and they started singing loudly at 7am. There was mess from food left lying around for hours attracting crows, the crows would knock glasses over on the tables to get the remnants, in the end we picked them up and returned them before they smashed. Rooms tired, bathroom blind covered in mould. Air conditioning very noisy and not very effective. DISGUSTING pool towels that were filthy and in desperate need of a wash - fortunately we had our own. The pool steps were located nearest the cliff which ment walking around the narrow edge, this was a problem as the tiles surrounding the pool were broken/loose in places so we didn't trust the ledge to get to the steps. Breakfast started at 08:30 and we needed to leave before then. We complained to our travel agent about the noise and they reassured us it would not be happening on our second day and someone would come and discuss our concerns, we were not approached by anyone....I believe the travel agent has now written to them and are no longer using this hotel. On a positive they rang for a tuk tuk to take us to Varkala Cliff so we could eat out, enjoyed both meals at Clafoutis. The cafe next to the hotel also did a fantastic breakfast as we didn't fancy sharing breakfast time with all the police. The beach was nice and we enjoyed swimming in the sea with the waves.

Visited Elixer Beach Resort in late November; it was an incredible experience. The pool and its stunning views were highlights, complemented by the breathtaking sea view. The rooms were clean and well-maintained, offering great comfort. The staff was friendly and ensured a memorable stay. Highly recommended!