Usuario invitado
19 de febrero de 2025
Stayed from 30th to 31st January 2025. The hotel’s 5-star claim is laughable—it barely deserves 1 star, and that’s only for breakfast and high tea. Here’s why: 1. Abysmal Service (0 Stars): Service was agonizingly slow. Reported a dirty bathroom, and the receptionist just smiled and left—no action, no apology. 2. Terrible Rooms & Maintenance (0 Stars): Outdated furniture, wobbly fans that felt like they’d fall, and broken locks. The so-called 'sea view' is just a distant glimpse. A proper view requires descending a steep, unsafe path that’s hazardous for seniors. 3. Filthy Bathrooms (0 Stars): Stained toilets—clearly uncleaned before our stay. Hot water required repeated calls and staff 'jugaad' to work. 4. Rude, Clueless Staff (0 Stars): At check-in, they falsely claimed our payment wasn’t received and made us resolve it with Dream Holidays instead of verifying themselves. Staff were arrogant, untrained, and unprofessional. 5. Overpriced, Tasteless Food (⭐): ₹200 for a basic fruit salad without ice cream—ridiculously overpriced. The only highlights: a decent breakfast spread and complimentary high tea (tea with biscuits and pakodas). Final Verdict: This hotel is a scam hiding behind a 5-star label. It offers only disappointment—from service to rooms to staff behavior. **Overall Rating: ⭐⭐ (1 Star)—More than they deserve!
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