Sonder Yvette

This hotel is slightly out of Paris centre and allows you to discover day to day Parisian life. The hotel is tucked away in suburban street but close walking distance to shops, train station and a safe area. The customer service from all reception staff I met with was excellent and a highlight of my stay. They went above and beyond any request or need. The room is a very good size, immaculate - very clean with comfortable pillows and bed and complimentary tea/coffee. I would stay again and highly recommend.

Calificación: ★☆☆☆☆ I would give this property zero stars if possible. My experience at the Sonder property in Paris was deeply disappointing and unacceptable I would give this property zero stars if possible. My experience at the Sonder property in Paris was deeply disappointing and unacceptable. From the moment I arrived, I was subjected to humiliating and unprofessional treatment. I was unjustly asked to vacate the room I had booked without any valid explanation. To make matters worse, a receptionist demanded that I dress in front of the hotel staff, a shocking invasion of my privacy and dignity. At one point, four staff members entered my room without my consent, which is a severe violation of security and basic guest rights. As if this wasn’t enough, I was confronted by a male staff member in an aggressive and intimidating manner, leaving me feeling completely vulnerable. Even with police involvement, the situation was not resolved properly, and I received no support from the staff. While the deposit I paid was eventually refunded, it does not in any way make up for the emotional distress and degrading treatment I endured. This level of unprofessionalism is unacceptable, and I strongly believe Sonder owes me and other future guests an explanation and guarantees that this will never happen again.