Guest House Capital Inn

Rooms were clean and spacious, and cleaning staff were pleasant. My only complaints were that there’s no physical receptionist, and that accessing the hotel can be difficult in the evenings. The digital code did not work one evening, requiring me to make a roaming call with their staff to resolve the issue. The issue was eventually resolved when staff provided a separate code for a physical key box to access the hotel entrance. Needless to say, it was unnecessary to pay for international roaming calls just to access the hotel. Recommendation: Have a WhatsApp compatible number for guests to call staff, and ensure digital code is accessible 24/7.

Things began appallingly on arrival: the hotel does not employ Reception Staff and the automated entry system did not work: I was outside for almost 1 hour until an existing guest arrived with his key. According to neighbours, this scenario is commonplace, plus the 'emergency phone number' is usually unresponsive. Later in the week I gave access to a new arrival. However, once I had possession of my 2 keys there were no further entry problems. Additionally, the TV in the room only broadcast a single Maltese language channel. The room was not fully cleaned every day. The wifi did not initially respond, but this problem was swiftly resolved. On a positive note; the location was excellent - tourist sites and innumerable restaurants were within 3-10 minutes walking distance; the hotel's fees were relatively cheap. The Maltese were overwhelmingly friendly, co-operative and helpful.

Not great !! Room smelled of damp, and peeling walls /ceiling , TV didn't work (asked for someone to come out and look at it twice but nothing done). Would not stay again or recommend.

Had an awesome time in Valletta. Was out more often than was in residence, so it fulfilled its purpose! No street view, which is fine.