Ad Hoc Carmen

Placed in the centre of the city near the squares hidden down a small corner. The reception was OK and the room basic though quiet. My main issue was the bed. This had been picked up by others. The mattress was thin and hard and you felt the frame underneath. There was a thin single pillow so I had to put a blanket underneath it. The cleaners didn't take the hint and find another pillow for my second night. They also took my used soap and didn't replace my shampoo. I knew there wasn't a breakfast room so I used next doors hostel but the choice was cake or cake. Disappointed overall

Located in a short quiet pedestrianised street (with the occasional vehicle, this hotel is as central as possible. It is therefore close to numerous bars and restaurants. The hotel itself is attractive and basic but offers comfortable accommodation. The staff are pleasant and helpful.

Perfect location. A taxi from the airport cost us €20. 3 minute walk to get to the main square (playa virgen) where there’s a couple of bars but if you carry on walking through it leads to lots more. The hotel is clean and pretty. Our room had an upstairs bedroom too but the stairs were a little risky and I wouldn’t have liked my son to be with us but for us they were fine. Rooms are perfectly suited for what you need and you get shower gel etc included in the bathroom. Reception is available 24h a day and they are very helpful. People have said the hotel is noisy…I didn’t find it a problem at all. Beds are comfy. Only downside is the air con doesn’t quite work to its fullest and struggles to cool the room down as it is a big room. It didn’t hinder our sleep too much though and we soon got over it, just would’ve been a little bit better if it worked 100%. Definitely worth staying here though purely for the location and cleanliness of the hotel.

To start with, the Hotel staff was great. Very helpful, friendly and supportive. Thank you!! Said that, even the best staffing and greatest location of a hotel is not able to rock it if the hotel itself does not meet basic standards. I clearly missed hygenic standards. The Towels in the bathroom were so old and „done“ that it felt disgusting using them. The shower was full of mold. After 2 days of our stay the cleaning ladies tried to get rid of, with limited success. Those things need to get done regularly! The bed was shaking and moved with every single movement. Never had such a low budget bed. We tried to avoid moving during the night. The comfort of the bed is personal taste, but clearly not met mine. The hotel was extremely loud and we could hear each word of our neighbors. They were not speaking loud, however the hotel walls are so thin. The entire hotel building is from the 15th century and the mentioned areas seems to meet the same decade, which is a petty, as if tge would invest some more love to detail on above areas + the nice staffing they already have, the hotel could easily a great place to be.