Hotel Altitude - Val d'Isère

Hotel Altitude is in an awesome location. Ski in and Ski out, it's right in the middle of the 2 major gondolas you need to get to the top of mountain. Also perfect location to be in the middle of the resort for shops and restaurants. Nikolas is a very helpful hotel manager, speaks good english and helped us a lot with reservations. The Hotel dinner was amazing. We had dinner twice in hotel (4 courses) and we were really surprised how superb this would be. Its world class. The breakfast was really well stocked and perfect to fill up on before hitting the slopes. Rooms... we had 2 adults and one teenager in our family room booked. This was big enough for our family. The rooms were very hot though and we had to keep the door open to balcony to help air flow. Also no exhaust fans in toilets!!... the balcony door also needed to be open for this. The pillows were small square and uncomfortable, we ended up using the chair cushions. No tea or coffee facilities in room - this was disappointing as it would be nice to be able to make a cup of tea for myself. Seemed unusual not to have this facility when this is a basic thing to have in a hotel room. Foyer / Bar... very friendly staff. Well stocked wine collection. Apart from some complementary nuts when you purchase a drink, there are no snacks. When we had some left over snacks from the mountain and ate them in the bar area with the bottles of wine and soda we purchased, we were politely told we were not allowed to consume outside food in this area. When travelling with teenagers (we had 4 in our party staying at hotel) they need food and it would be convenient to offer some more substantial food in the bar area for apre (like a cheese and chartourie board with bread) so we don't have to leave the hotel if we are too tired and want something in the bar area. Apart from these minor inconveniences, we enjoyed the hotel and the team and thank them for their help during our stay.

A beautiful hotel with excellent service and location with views over the valley and surrounding mountains. We had a very pleasant stay. Feedback on possible improvements: Some areas need some love and care after years of wear and tear (mainly the rooms and the pool). General opinion of the beds was that they were too hard and didn’t offer a perfect sleep but other than that the rooms were very cozy and well furnished.