Usuario invitado
22 de enero de 2025
I had a 5-night stay at 7 Apple Hotel, Vadodara. While the hotel and rooms were okay, the room service was absolutely pathetic. I ordered food from Zomato, and the staff outright refused to send it to my room. I had to go down from the 2nd floor to collect it myself. Afterward, when I called reception for plates, I received the same response — I had to go all the way down to the ground floor again. By the time I started eating, halfway through, they finally sent staff with plates, which were no longer needed. The management really needs to address these service issues. The staff seemed more interested in arguing with each other than focusing on their work. When I asked if there was a policy against sending food to rooms, they denied it. Despite staying for 5 nights, I didn’t receive proper service. Staff members Faisal, Amit, and Raveena were notably unhelpful. This was a disappointing experience, and I wouldn't recommend staying here if you expect decent service.
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