Inn at Mountainview

We stayed here for 4 nights while visiting for a wedding and were traveling with our puppy. Our room was huge and was very well appointed!! Plenty of room for our pup to play, space for her crate and lots of storage. There was even a fenced area for her to get exercise. The staff was friendly. We never ate the breakfast, but it looked like it had all the basics. We will definitely stay there again if we return!

Worst customer service ever. Room was not cleaned properly when arrived. Went to store to buy disinfectant to spray shower curtain that was orange tinted at bottom so I can shower in the morning. Was told to leave if I didn't want the room. Said cleaning staff leaves Friday evening- so what happened to Saturday? I had friends staying on the second floor - they were available to clean those rooms. Refused to clean it until I complained numerous times. They all of a sudden showed up at 7PM after more complaining. . I feel as if I deserved some sort of refund for Friday Night since the room was not properly ready- Manager/Owner refused to speak to me. I called them on Monday and was basically told that I should have checked out and not stayed, but all other hotels were booked from my understanding - a lot of events taking place that weekend. After getting home, I did some research and found this- "If a room is unacceptable for safety reasons, and the room is or should be taken out of order, and the hotel has no other rooms available in any category, then the hotel is considered oversold—that is, they have taken more reservations than they could honor. In those situations, hotels must “walk” guests to a comparable room at a comparable property (and provide transportation) at the same rate." The girl at the front desk admitted she has never been in any of the rooms, at first was nice until I explained the situation. Eating wings at the front desk, also not a smart idea. The room had the following things I was complaining about- Razors in the closet Nasty orange liquid in ice bucket Ants, spiders. Dead bugs on sills. A disposal cup as a plumbing fixture in shower Moldy shower curtains Urine smell in bathroom Breakfast Saturday wasn't too bad, Sunday was gross - saw others throw it out. No decaf available.

I was having very good experience staying at mountainview. Specially the staff was very attentive and provided good service. I liked the breakfast. Rooms were clean. I was for my business purpose, and i had best experience.

My family has stayed in this hotel before without issue. This time our experience was completely different. The person who checked us in was friendly and professional. We dropped our things off in our room and left. We came back to eat dinner in our room. After we finished our son noticed a bug on one of the pillows. My husband killed it, then we noticed another one, then another, then we realized our room was crawling with bed bugs. It was around 10:30 pm at this point. My husband went to the lobby and told the man at the desk our issue. He asked what room and said he hadn’t heard of them being in that room. making it sound like they’re in others. They didn’t have any other rooms, so he canceled our reservation. No apologies, he didn’t offer us trash bags to put our things in, nothing. There were a lot of bed bugs and they were big, so I find it hard to believe no one else has noticed them. We spent the next hour putting our things in a trash bag that we were using for something else and taking thorough showers to get any bugs off that might be on our bodies. I had to find a new hotel at midnight. Fortunately we found one with a room. We left almost everything in the car to avoid taking the bugs with us to the new hotel. I expected the manager from the Inn would call me the next day, but they didn’t. I had to call to report it to the front desk person. I wanted to tell the manager, but they wouldn’t be there for two days. This person said she was sorry, but I expected profuse apologies. I only got one.

The bed was very comfortable, loved we could have our dog with us, loved no rugs, laminate wood, which we preferred, and large room, AND breakfast and also as much coffee, juice, etc. you would want, not to mention a place to let our dog run.

It was very very clean! But very old and out of the way! The heated light was broken in the bathroom! No handrails! I would have liked two hand towels! The heating unit was either off or on no setting for auto! So you either be cold or burn up all night! Breakfast was good!

The room was very clean. Bed was comfy. The ice machine off the lobby was broke. No ice for drinks. They said it would take about an hour to get ice. Went back down later. ..Still no ice. Went to the convenience store and got some. Their cooked breakfast is horrible! You can get cereal, yogurt and toast. But don't plan on a good hot breakfast.

The Inn at Mountainview is definitely a family-owned business. No fake greetings. I was welcomed from the beginning, and they were very accommodating if I needed something. They were real people and provided great service. The room was clean and welcoming with a refrigerator, microwave, desk, and coffee area with a Keurig. No carpet on the floor and I really liked that because it was clean and felt very open. The price was good for the area and close enough to shops and restaurants. It was far enough from the main road to not hear traffic. Plenty of parking and the back of the Hotel is right next to a Speedway convenience store if I needed anything, I could walk there. The continental breakfast was okay but if they added fresh hard-boiled eggs and oatmeal, I would have eaten there every morning. I am not a big fan of processed foods. They did have bananas and if there was more fruit like apples and oranges it would have been a welcomed addition. It is possible that they have done that, and it was left to rot. There is a computer with a printer, but it did not work. If this was working, I would have given this hotel 5 stars. There is a small gym and not bad but if there were free weights and a yoga mat it would have been a welcomed addition. The bed was comfy, bathroom clean and the shower was hot. I felt safe and at home. It is pet friendly which I also love because who doesn't like dogs. I recommend this hotel because I had a great experience.

When I was very young, the Mountain View Inn was where the rich folk from Pittsburgh stayed when visiting the Laurel Highlands. Times have changed; after a fire and having part of the building torn down, this place was in bad shape. But the new owners have done a nice job of renovation -- and the rooms still are really large by current standards. No, it's not quite back to the glory of the old days -- but neither are the prices. Comfortable bed, good plumbing, good WiFi, and friendly staff. Breakfast was limited but mostly fresh items (including yummy locally-sourced muffins). The evening of our stay, someone in a room above ours let a tub overflow, which sent water dripping into our entryway (*NOT* the hotels fault). The staff promptly switched us to a downright gigantic room, also very comfortable. Finally, the Inn is dog-friendly. We got our dog-petting fix in the hallway near the elevator with the cutest little dogs, and were entertained by energetic dogs racing around the enclosed dog run area. But there were no signs of dog habitation in either of our rooms, so no worries on that front.