Hathili Hotel and Restaurant

Extremely rude and disrespectful staff. They refused to give an extra cot for our old mother and forced us into getting another room

Our recent stay at Hotel Hatili in Ujjain was unfortunately a very negative experience, • Rude Staff: The hotel staff were consistently rude and unhelpful throughout our stay. • Restaurant Restrictions: The restaurant inexplicably prohibited guests from bringing and consuming their own food, which we found to be unreasonable and inconvenient, • U npleasant Room Conditions: The bedsheets in our room were in poor condition and aesthetically unappealing. • Late Check-out Issues: Despite requesting a late check-out due to a late arrival, we encountered significant difficulties. A lack of coordination within the hotel's management led to a very rude and unpleasant check-out experience. The hotel management even resorted to sending cleaning staff to our room to pressure us to leave immediately, despite only being slightly late. worst part is they dont keep packaged water of known brands, instead they fill local water and labels their own hotel name and gives. so you end up paying local water even after being charged for bottled water. Overall: We were extremely disappointed with our stay. The poor service and unpleasant atmosphere made for a highly unsatisfactory experience. We would not recommend this hotel to other travelers.

The host was uncooperative and rude .. he even went to the extent to saying that we should have😬😬 . Basic amenities like hot water, Electric kettle and tea/ coffee arrangements were missing. The bathroom lacked face towels, soap... had to request. The bathroom door locked itself from inside and I had a panic situation for 2-3 minutes. The price is too much for the amenities provided.. already done