Usuario invitado
28 de enero de 2025
I stayed at Shambu Vilas Tripolis Hotel in Udaipur and booked the suite room. The room was spacious, clean, and well-maintained, which I really appreciated.
The staff behavior was polite and helpful, which made the stay pleasant. However, I was disappointed with the lack of basic amenities. The tea kit, soap, and dental kit were not provided initially. Upon requesting, they provided the tea kit and soap, but the dental kit was never made available. For a suite room, I expected these essentials to be readily available without needing to ask.
Overall, while the room quality and staff service were good, the management needs to pay more attention to providing the promised amenities to enhance the guest experience.
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