Kesselspitze Valamar Collection Hotel Superior

Spent a week here with my friends. We got in quite late and were immediately welcomed to a quick check in. They even allowed us to go to the dining room and get a plate of cold cuts (bread, cheese, meats, olives) before we went to bed, which was most welcome after a long day traveling. Room was lovely. But excessive warm, so we left the windows open all the time. Housekeeping was great, room was always clean and pretty, and there is a turn down service that leaves you chocolates and freshens up the room and turns on certain lights so its welcoming when you come back. Hotel decor warm and inviting. They have a really nice spa which I spent a lot of time in. Maybe its because I'm American, but I didn't really know how to use the saunas, and I felt there wasn't any instruction. Luckily, when I got a spa treatment (a great massage!) from Sara, she took the time to give me a little tour and explain to me how it worked. (There is a system of going to a particular sauna to start and then taking a quick cold rinse shower, and then the second sauna, and another cold rinse shower, and the third sauna, and then followed by pool and jacuzzi). Sara is a great representative for the spa! (Had a treatment from another masseuse, and didn't not enjoy that as much, she was a bit rude and like she did not have the time to deal with me. I checked in a half hour early for the appointment with the front desk and just let them know I was here when they were ready and I'd be reading in the chair fifteen feet away. She came and got me and said we needed to get started if we were to get everything on time...why tell me that when I was super on time?, there was also other little things that did not make it a great session). I really liked that the spa had lots of comfortable seating where you could read and look out into the pretty snowy mountains. I was able to get through two books during my stay here. The concierge desk was extremely welcoming and the snow concierge arranged for me to go sledding. He personally took us and made arrangements with the business and told me how to sled and waited while we went up on snowmobiles and down on sleds. He was very kind and proactive about making arrangements when I brought it up to him, calling the business to make sure the conditions were right and finding in me in the restaurant. It was a great experience. They also handled the ski rental vouchers for my friend and you can buy your ski passes from the front desk, no hassle. . The ski rental place is really really close. And we were able to rent and leave it all in the ski room. We had our own bin with our room number on it, so it made it super convenient to just grab our skis anytime we wanted to go out. My friend arranged for a ski instructor to do a private group lesson for 4 of us during our first few days, and it was a great experience. He met us at the hotel and worked with us all day, came in during lunch and took us a

The hotel sits appx 2km outside of the main Obertauern village which suited us perfectly. The hotel had a free shuttle if you don’t want to walk. It’s a really comfortable hotel with excellent facilities. The staff are extremely helpful and nothing is too much trouble. We had a really comfortable room which included everything that we needed for our stay. The standard of decoration was very high. Great spa area and we both thoroughly enjoyed our de-stress massage. A number of different saunas to choose from and a fresh water pool. The gum was great - air conditioned with up to date Techno Gym equipment. Right next to the ski lifts, this ski in/out hotel was a great choice and we would definitely return. All round a great week

The hotel is situated in a superb location between 2 chair lifts. It’s the best ski in/out hotel I’ve stayed at. It’s very environmentally conscious too. The staff are all excellent, especially Ingrid and the restaurant waiters/waitresses. I have nothing but compliments. The food choice and presentation was exceptional. I would love to return again for another week of luxury.

The Best service and hotel where I have been on the mountain! Absolutely amazing! Recommend from the heart! Hotel is literally on the slope. Amazing spa with super clean warm pool and outdoor jakuzi. Room is big, clean and comfy. Food is delicious and every day different. Kids friendly. Over the top!

The best staff ,and great hotel.Great for family and frends.Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future

Top hotel and top staff, I recommend everyone to come in hotel Valamar Kesselspitze. Excellent ski slopes, professional staff, cleanliness of the hotel is excellent. The food is very tasty and varied. Thanks for a great vacation