Pepem Holistic Experience - Peaceful Retreat Near Tulum

Review of Popem Holistic Our experience at Popem Holistic was very disappointing. The hotel is located deep in the jungle, very far from everything. Upon arrival, we were greeted with no electricity. For three nights in a row, there was no power after sunset. Their solar panels are far too small to support the needs of the property. Throughout our stay, there was no hot water at all. The room had no air conditioning, only a fan, and at night it was so hot that I had to open the doors to get some air. Breakfast was very repetitive with almost the same limited options every day. The staff at breakfast were sometimes friendly, but often not — especially if you arrived 30 minutes before breakfast ended. They would tell you that it was too late to order food or even a juice because they were in a hurry to finish. One of the biggest problems was the increasing number of scorpions in our room. It was impossible to relax or sleep peacefully, constantly worrying about stepping on one or finding one in our clothes or bed. At check-in, you receive a note (in Spanish) stating that the hotel is not responsible for any bites, and the nearest hospital or clinic is very far away. Because of the scorpions and the overall conditions, we decided to check out two days earlier than planned. We simply couldn’t stay there any longer. Unfortunately, I cannot recommend this place.