LATINO HOTEL BOUTIQUE

¡Estamos seguros de que los atrapamos allí! Vimos a un turista con picaduras al comienzo de nuestra estadía y unos días después ¡éramos nosotros! No hemos estado en la playa ni en lugares con telas y por lo tanto sabemos muy bien que viene del hotel. ¡Como una cucaracha extra en la ducha! Muy desafortunado para nuestras vacaciones, el personal fue amable por otro lado.

Room which was confirmed through *********** was not provided…instead of twin bed room they offered one bed. Receptionist was not allowed to take decisions. Owner (on the phone) was aggressive and said we had no rights under Mexican law as we have not paid for this (however we had a confirmation from booking, a credit card was provided and the owner asked for cash payment only). The behavior was unacceptable, not customer-oriented and aggressive. I can warn you as I believe it is the business principle to insist on cash payments (despite *********** reservation) and claim afterwards that under Mexican law there is no guarantee. I guess he sold the rooms to somebody else to avoid commissions on booking portals. PS: we saw the rooms…they looked nice

Wonderful place In The midle of Tulum. Quiet, clean and friendly staff. Easy to get around. A bit far to The Beach , but take a car. Here is lovely. Besides The hotel you Can get The most wonderful breakfast.

I loved everything about Latino Boutique Hotel and my room, and it is definitely the best hotel for the money that I have ever stayed in. I planned a last-minute solo trip and booked this hotel during my layover with no research and I was blown away. The location is perfect - just one street back from the main drag tucked away in a residential area with restaurants and cute spots, easily walkable to everywhere in Tulum Pueblo. It's quiet and peaceful, and the hotel itself has quiet hours. There's some minor street noise and music, but it's just a hum, barely noticeable inside, and you're going to have that everywhere in town. The hotel common spaces are so clean and thoughtfully decorated. The staff are genuine, friendly, and just fantastic, and I was happy to see and get to know them over my stay - shoutout to Janeth and Lucia. When my shower head needed tweaked, they fixed it in on the spot and when I had some bug bites, they offered me cream. Each of the 13 rooms was named after a fruit. I was lucky enough to get upgraded to Toronja (Grapefruit), the penthouse, with a king bed, double sinks, and balcony with a soaking tub and hammock. I saw other rooms that were equally cute and well thought out. They really think of everything - double window shades, ceiling fan, great A/C - so you can adjust light and temperature to your preference. There was wonderful cleaning service daily (thanks Maria!) that came when I was out and I always returned to a neatly made sheets, fresh towels, and refilled water next to the bed. I also loved the free fresh coffee in the mornings and the kitchenette and mini fridge in the common space. Tulum feels safe and secure, but they also have friendly 24/7 security (hi Don Carlos!) to greet you when you return at night. I could have spent my entire trip lounging in the hotel and been perfectly content. OH, and they have two friendly, adorable rescue cats Tino and Catalina who hang out and like to visit.

L'hôtel est entièrement refait à neuf, les chambres sont très confortables, climatisées. Tout est très propre. Le personnel adorable. Les deux chats de l'hôtel (Katelina et Tino) font partie du décor ! La piscine est petite mais suffisante pour se rafraîchir après une balade en centre ville. L'hôtel est située en centre ville mais au calme. Tous les bons restos et commerces sont à deux pas. C'est l'hôtel idéal pour visiter Tulum ville !