Townhouse Tullamore

Always fabulous, both food and service, I've just read some terrible reviews and I honestly don't know how this could be the same place. Myself and my Husband eat here regularly, I've never left a review before, but felt some balance was needed. Every single time we've eaten here, service has been quick and the food is always fabulous. Today I had veg spring rolls and veg stir fry, absolutely delicious, my Husband had chicken vol u vents and roast beef, he said it was divine. We would have had dessert, but the portions were so big, we just couldn't fit it in. My husband had a draft pint of Guinness zero which he really enjoyed. The staff are always attentive. The place is always clean. I love this place so much I will be booking a meal there soon for a special occasion. I honestly can't fault it.

Only giving 1 star as it wont allow me to give zero. Myself and my family were passing through Tullamore last Friday week and decided to stop at the Townhouse for some food. We were seated by a friendly waitress who took our drinks order and another friendly waitress took our food order. When Our food arrived, it was within 5 - 7 mins of ordering . The chips on all our plates looked overdone along with the chicken and fish also ordered by my husband and children. I ordered a burger and chips . The burger was very dry and overdone. I tried to add some Ketchup to the burger.. even though it stated it came with Ballymaloe relish but i didnt taste or see any relish!! it was still inedible as it was so dry . The cheese and bacon inside the burger was also overdone and dry and I had to take it out completely. The side salad was also awful. Nobody had come to check if our meal was ok . When a different waitress came to take our plates . She never asked if our meal was ok . She could clearly see mine had hardly been touched. I told her that it was very dry and I couldn't eat it . No apology was given from the waitress . She just said . " Ill say it to the kitchen ". She returned 10-15 minutes later and said . " i said it to the chef and he said by law he cannot serve a medium /rare burger " to which i replied . "I didn't ask for it cooked like that." she then went on to say it was "cooked fresh" and "we are well used to serving burgers" . Which I find hard to believe as it came out way too quick . I said it doesn't matter as it was still too dry and I coulndt eat it.. NO apology was given and NO offer of an alternative meal and certainly no offer to remove my Meal from the bill. She then just walked away from the table. The Burger was 16eur !! Ive never come across such rudeness by a restaurant staff I sent a message of complaint to their FB page. No response . Also sent an email of complaint 1 week ago . No response

I called to this restaurant on 22/23/12/23. It was handy on two shopping days in a packed Tullamore in the lead up to Christmas. I found the food very tasty, and the pleasant staff were busy serving the many customers on two busy days A really enjoyable lunch experience

This was the coldest place i ever stayed in. It was like staying in a fridge, i never slept all night with the cold and the radiator never came on until 10am next morning and was cold again within half hour. There was nobody around so got no breakfast. I will never stay here again

I’d like to say there was a funky smell coming from one of the staff members , can’t precisely remeber his name but he was so rude could have done with some dior savage , food was immaculate though,I won’t be back.

just visited the townhouse at 15:30 3/1/2023. Glasses were filthy and when i complained, two of the staff dismissed me ,saying they were cleaned recently... there were finger prints and glasses were just filthy. when i pointed out i was a publician. they ingorned me. i then asked to speak to the manager at the time, the male staff member, again dismissed me and whilst walking away he stated that there is no manager. We left the establishment having cancelled our order. There was absolutely no customer service. We will not be frequenting this premises again. The HSE need to inspect this premises, urgently.