Graduate by Hilton Tucson

I truly feel at a home in Tucson. And for sure the best location to see the city, the university, and the sunset!!

其實總體很好，在校園正中央。供大家參考，酒店自己的停車場衹能valet ，固定價格加每次取車小費。 前台替班的工作人員態度正常但不能提供幫助，我衹想喝杯drip coffee 而己，其實很多酒店大堂都有長時間供應的免費咖啡，雖然不是新做的。當時咖啡壺就在那，我問能否去看看是否裏面還有剩咖啡。如果Graduate 不提供免費咖啡，你可以告訴我，如果覺得剩咖啡不新鮮不建議喝也可以直説。但她一直説餐廳還沒上班，沒咖啡，也沒有飲用水。不是我喜歡的態度，因為之前所有住過的酒店經歷都很美好，大堂會盡力幫客人。下次不會再住了。

Extremely disappointed. I am a resident of Tucson and booked a night at this hotel only as a staycation to celebrate a special occasion. My intention was to spend most of my stay relaxing at the pool and enjoying the view. This hotel wasn’t cheap and cost more than I wanted to spend, but I specifically chose this hotel because the website said there would be a heated pool that was open until 10 PM. When I first checked into the hotel, the receptionist that checked me in said that the pool is only open until 9 PM. I mentioned that the website says 10 PM and he said “it must be a misprint.” This was very frustrating because I already thought 10 PM is extremely early to close a pool at a hotel, so finding out that it closed even earlier than that was really disappointing. Then after I went to my room and changed into my bath suit, I went down to the pool and there was zero available seating. They had seating at the pool for only about 12 people and every single chair was taken. I decided to get some food at the restaurant while I waited for a spot to open up and the service was lacking. The server was nice and attentive and the food was delicious, but I ordered an appetizer that I specifically asked to come out before the entrees and it came out AFTER the entrees! Then I received a glass of wine that had food chunks floating in it and had to ask the bartender for a new one. Yuck. After eating, there was finally seating available at the pool, so I chose a spot and was excited to