Usuario invitado
15 de octubre de 2024
My review is a mix of positives and areas for improvement. While the rooms, pool, and breakfast dock area could use some refreshing, some standout features make this hotel worth considering. Breakfast was a bit repetitive, with the same selection each morning. The warm selection, which included omelette, bacon, sausage, vegetables, and salt fish, remained unchanged. The only noticeable change was in the fruit juice. The staff are 90% fantastic! Friendly, helpful, and always ready to say hello. 10% need retraining. You can say hello, and they will look at you but ignore you entirely. There were a couple of ladies at reception. Wow, they talked to each other and completely behaved like you were not standing there. It's a shame, as the other staff were so lovely. The few sullen members of the team ruin it for the rest. The food in the restaurant was a highlight of our stay, consistently fantastic and a true delight for the taste buds. We found ourselves returning to the restaurant multiple times, each visit a culinary adventure. The drinks and bar staff were equally impressive, adding to the overall dining experience. The street food night on Wednesdays is a must! What an absolutely amazing night with excellent entertainment. Take a tour with Aquanauts straight off the True Blue dock, which is such a bonus, I had a fabulous morning snorkelling. We did have a great holiday, but we took advantage of catching the shuttle to the beach more often than not, as the beds around the pool needed updating. While we were there, it was my partner's birthday, and the hotel marked the occasion with a birthday message and a bottle of wine in the room.
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