Usuario invitado
7 de septiembre de 2023
Despite requesting a quiet room away from the road more than a month in advance, I was assigned a room right next to the road. They told me that all the standard rooms faced the road, but they didn't provide me with this information before my arrival. From the room, the constant noise of traffic was audible even during the night. Additionally, there were continuous creaks in the wooden ceiling of the room. The room was dirty, with the toilet brush fallen and water spilled around the bathroom. Furthermore, there were ants on the sofa bed. While there was a coffee machine in the room, but they charged 2 euros for each capsule of Illy coffee. Such low-quality coffee should be complimentary. A sign on the refrigerator prohibited personal use. From the common terrace/solarium, you could hear the noise of the train, traffic, voices of neighbors, and sports activities from the nearby Circolo Marina Mercantile. Additionally, when it was windy, they refused to open the umbrellas, and there were no shaded areas. There was no beach; instead, there was only access to the water from a cement area with a ramp and a staircase, leading to an area of deep water with large rocks. In the afternoons, they asked us to fill out a paper with our breakfast preferences (how much of each food we wanted) for the next day. Nonetheless, the breakfast service was slow and disorganized. In my opinion, all of these issues are unacceptable for accommodation, especially considering the price of 328.40 euros for 2 nights.
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