Usuario invitado
31 de enero de 2023
Arrived late to hotel at 1230 AM with reservation. Ran into a situation never before encountered anytime in my travel experiences. The front door was locked, and no desk clerk could be seen at the front desk from my sideways view. Knocking and knocking, while standing outside in the 30 degree weather- no answer ! After five minutes, started looking around. Way off the the side mounted on the exterior wall was a gray plastic call box. It actually looked like an emergency call box. Above the box was a non prominent sign stating “After hours call for check in”. Pressed zero, andwas connected with the national reservation center somewhere in India. The rep stated; “Yes sir, we will contact someone there”. After a few minutes, a desk clerk in a plain tee shirt leaned out from behind the counter. She probably was there in the back the whole time and ignoring me. I held up my reservation sheet, and she just looked at me. Never waved me in or anything. Never heard the door buzz or click. Spoke again with the same rep, and he stated, yes sir, she will let you in. Finally, she waves me in. Never really made an effort to try and see why I am standing outside for 10 mins in the 30 degree weather. Well now the fun begins. It took about 20 minutes for her to process me in. All my info was in the computer. All she needed was a credit card for incidentals and issue me a key. I After 15 minutes, I exclaimed what in God's name is taking so long? She stated, “oh, the company internet is slow”. Absolutely maddening. Room was ok – typical 2 star room. No hair dryer. Note on desk stating room only will be cleaned once a week. If linens or soap desired, etc, see front desk. TV selection very good, and wifi speed satisfactory. Came down to the front desk in the AM for a coffee maker, and viola. Waited 15 mins for a desk clerk to show up. Desk clerk AWOL yet again. Nothing around the hotel. A gas station and a Hardees. Whoopee! Oh – one more thing, As a final act of this hotel's unending aggravation , tonight the desk clerk ignores calls to desk. Very endearing. Have a joyous stay !
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