le camere di Palazzo Bortolan

The room is as pictured and described. We did arrive super early, and the lady at reception was super nice and super helpful, we really liked her :) The location is perfect and the view is amazing. The property is classic Italian, and full of character. There is lift access and the property is extremely secure. Additional information - Taxi from Treviso to the venue was around €20.00 To walk to the train station it takes around 10 minutes The train to Venice took about 35 minutes and was around €3.50 each Restaurants in the area are all in walking distance. Expect the police to knock on your door if you have a British passport - they did with us, and literally told us it was passport control, they took pictures of the passports and left. This is now becoming more common in the area. Disliked · My booking stated Meal plan Breakfast is included in the final price. This is not a breakfast and I have raised this with *********** who need to address this as we are NOT the only clients to mention this. The description is Breakfast included is misleading, borderline misselling. The breakfast is located downstairs in a cafe. We were offered a tea or coffee and a crossaint, and if we wanted anything else there was a fee. Despite countless people reviewing this is not a breakfast, I am surprised *********** have not addressed this sooner, the description needs to be reworded to a complimentary coffee and croissant in the morning. I was asked 3 times for my passport details when I booked, twice. by *********** (message from venue) and then when we checked in, they couldn't find the passport photos we sent, so we had to provide them again. Would I stay here again, absolutely, as I now know what to expect from the police rocking up and a poor excuse for a breakfast, overall, this property is beautiful and the lady at reception super nice and helpful and in a great location.

Dopo una lunga ricerca abbiamo optato per questa struttura perche' a Treviso sono rare quelle che accettano gli animali e mettono a disposizione un parcheggio (anche se a pagamento). Detto questo, sono rimasto sbigottito dalla richiesta di 300 euro di cauzione (4 notti) per il nostro gatto (manco fosse una tigre). Mai successo nella mia vita!!!!! La stanza e' carina e ben pulita anche se poco luminosa. Il bagno, pur non avendo mensole di appoggio non e' male. La colazione, fornita in bar convenzionati, e' scandalosa. comprende una bevanda calda, una fredda (conta anche l'acqua) e una brioche o toast. Fantastico il bicchiere di spremuta che al Bortolan si avvicina molto ad un chupito (infatti lo scontrino recita spremuta voucher). Credo che sarebbe meglio non fornire la colazione ed abbassare un po' il prezzo od in alternativa allestire la colazione all'interno visto che lo spazio ci sarebbe. Personale della reception gentile e disponibile.