Hotel Tonnara Trabia

Struttura che ha grandi potenzialità che dovrebbero essere sfruttate meglio

Camere pianoterra terribili non conformi ai parametri di pulizia e altro di un 4 stelle! Peggio di un ostello, abbiamo trovato calcare residuato, e box doccia sporco e pieno di calcare e ruggine, pavimento da due stelle con fughe orribili piene di sporcizia …..non aggiungo altro

Disappointing, I don’t understand where the 4* come from. Rooms werent the worst but some things didnt work and were old. How hard is it to replace a towel hanger thats broken? Shower water smelled bad. Also, there is only overhead shower head which is unpractical for women. Loud parties uder the window until 2AM, impossible to sleep, they should put sound proof windows in this case. Restaurant staff very unprofessional. The waiter didnt bring one meal, after a while we asked about it and he said “he didn’t have it in the order” although we for sure ordered it (we were a group and we all heard it being ordered). No apology. He said they would bring it, we waited for 30 minutes. Then we asked again and we were told they will check. We waited for 30 more minutes. We had to ask again for the fourth time and then they brought the meal - cold and dry. Food below average. Beach was not nice, it was dirty, the water too and the water also smelled bad. The bottom of the sea was muddy and slimy. The pool was great and the guy working at the pool bar was nice and helpful. But we don’t understand why would you close the pool between 1pm to 3pm? I would not recommend this hotel. They are lucky there are weddings in the castle next door.

The hotel is clearly owned by a family that has a large tile business. The halls are tiled, the wallas are tiled, the beds are tiled (or at least they feel as if they are). The Breakfast is meagre and the fruit has clearly been acquired because it is as hard as tiles. The setting is wonderful but the staff are dour (perhaps they get paid in tiles). There is no way in a month of Sundays this is a 4*. At a pinch this might be a 2* but, apart from the setting it's basically a Travelodge or Formula Un quality.

The setting and location is wonderful. Staff outstanding. The only issue was the centralized Air conditioning. They control it it was very hot

I am very disappointed in my stay here. It was not worth €130 euro per night (which was actually discounted as part of the wedding package). The room was outdated with an old, clunky air con machine which made a racket, the temperature dial was broken and it barely got cold. The shower was unreliable often turning cold. There was no tea or coffee in the rooms and irons and kettles were not available. There was broken glass outside our hotel room which has not been cleaned up in 4 days. The breakfast spread was terrible, some cakes, barely any fresh fruit or fresh items available, and machine coffee and juice which wasn’t very nice. I would have expected a bigger choice and fresh food and drink items. The bar wasn’t very accessible (all the way up at the pool) which made it difficult when you were at the beach, as the downstairs bar didn’t open until the afternoon. There wasn’t any choice of snacks at these bars except ice cream which meant you were often hungry if you didn’t want to pay €25 euro for a pasta dish at the restaurant. The maid opened the door to our room whilst we were asleep on the day of check out, knowing we hadn’t checked out yet. Items of clothing that were left mistakenly at the pool had clearly been thrown away by the hotel as no where to be seen the next day, which is strange considering it’s a very small and quiet resort. The manager came across as unwelcoming and uninviting, it felt often the hotel didn’t care yet the wedding party I was part of spent a fortune over the weekend. It is a shame this hotel wasn’t better as they have a great opportunity given the proximity to the wedding venue. I don’t often write reviews but felt I had to as so many improvements need to be made, and this was felt across the whole wedding party staying there.