La Cour des Consuls Hotel & Spa Toulouse

房間好、服務也很好、市中心方便

市中心老建築 很有情調；酒店內有家餐廳非常推薦

Extremely Disappointing Stay – Felt Like a 3-Star Hotel This hotel markets itself as five-star, but the experience was far from it. The room was dirty, the carpet stained, and there were flies inside — I killed three. When I reported it, the manager arrived with bug spray and offered to use it while I was still in the room. I refused. That response alone was concerning and unprofessional. The front desk rarely answered calls, and I had to go down multiple times just to get basic assistance. When I finally spoke to someone, I was told, “We’re just busy.” Room and bar service were also disappointing. The menu was extremely limited, and I couldn’t find anything suitable to eat. While the staff were polite, they were clearly untrained and unprepared to manage a five-star property. The overall lack of professionalism and service made this feel more like a three-star hotel — certainly not worth the price.

Awful experience! We got a room in the annex and not in the main building. Room was more then dated and in needs of a total renovation. Dark brown carpet floor with a lot of stains, the room was smelling from mould, the shower was just disgusting with the drain blocked with hair and dirt, this was causing a flood on the floor. The room was ice cold, we claim this to the reception, but it did not improve. Sorry, but this must be a joke calling this hotel a 5 star hotel?? Breakfast was very poor, not even fresh fruits were on the buffet. The breakfast room installed with very low sofas so you don’t sit comfortable, even here it is ice cold, other guests were having breakfast in their winter coats… Upon checking out and later communicating our claims to the hotel, we got a perposal to receive 10% back of 1 night stay, we accepted, but it is really not enough! Stay a way from this hotel! Now the hotel manager got back to me regarding my Google review… Did not even mentioned the terrible cold temperature we had in our room for our entired stay, nor did he mention my claims regarding the dirty carpet floor or the disgusting drainage in the shower that was blocked caused of hair and dirt… Also the strange smell of mould was not mentioned.. That hotel is just very odd! Stay away!

“I had an absolutely wonderful stay at this hotel and couldn’t be more pleased with the experience. From the moment I arrived, I was impressed by the cleanliness and attention to detail throughout the property. The atmosphere is warm and welcoming, and every area—from the lobby to the guest rooms—feels thoughtfully maintained and inviting. The location is unbeatable. It’s perfectly situated within easy walking distance of a wide variety of shops, cafes, and restaurants, making it incredibly convenient whether you’re in town for business or leisure. Despite being in such a central spot, the hotel itself feels calm and peaceful, offering a perfect retreat after a busy day. The staff were one of the highlights of my stay. Every member of the team was friendly, professional, and eager to help. Their warm hospitality really enhanced the overall experience and made me feel genuinely valued as a guest. My room exceeded expectations. It was spacious, tastefully decorated, and more luxurious than many I’ve experienced in similar hotels. The bed was incredibly comfortable, the bathroom was modern and well-equipped, and I appreciated all the thoughtful touches that made the space feel more like home. I also had the pleasure of dining at the hotel’s in-house restaurant and enjoying drinks at the bar. Both were fantastic. The restaurant offers a great menu with delicious food and a relaxing ambiance—perfect for a quiet dinner or a quick bite. The bar had a lovely vibe as well, with a good selection of drinks and attentive service. It’s a great spot to unwind in the evening without having to leave the comfort of the hotel. Overall, this hotel truly impressed me on every level. It combines comfort, style, and excellent service in a prime location. I would absolutely stay here again and highly recommend it to anyone .

We loved this beautiful hotel. The staff were super friendly and nothing was too much trouble. The valet parking was easy. Great easy walk into the centre and all the beautiful restaurants. The breakfast was great. The courtyard was a perfect place for a drink and also dinner.