Hotel Antico Monastero

The hotel was sold as 4star but no way! We did not eat in the stated atmospheric vaulted dining room. Instead on plastic chairs near swimming pool. Breakfast was below average. Coffee and juice fairly undrinkable. Bread and pastries poor. Evening meal also average although salad buffet was quite good. Worst thing was the 30 min walk to the ferry. And 15mins to bus stop. And I’m pretty fit - my friend has to use a walking stick so barely left the hotel. Most guests were non English (German or Dutch) which was a shame if you were looking for people to chat to. Location was on the grounds of a campsite through which you walked to reach the lake.

Stayed at this hotel June 8th / June 15th. Out of the 7 nights we were booked in for evening meal we only ate in the hotel for the first 3 then because of the poor quality of the food we ate out for the remainder of our holiday .Food standard was akin to school dinners as if it had been cooked and kept warm for a long time served mainly with chips.No tea /coffee facilities in room and not possible to get a kettle on request.On arrival the hotel had no record of our booking through TUI and it took almost 3hours to sort problem out,however we were allocated a junior suite as an upgrade which was a perfectly acceptable room.Disappointed in hotel because of food quality

No points for improvement. However, a note about your staff what keeps track of the rooms and the service in the restaurant. You have excellent staff for the rooms and the staff led by Simone in the restaurant is excellent in friendliness and serving us at the table at breakfast and dinner in the evening.

Excellent services, very good breakfast and dinner, very friendly personnel. Value for money. The swimming pool was fantastic. Free parking place, strong WiFi signal in all the areas of the hotel. The room was very clean and warm.

I would suggest this hotel to everyone, without any hesitation!!! Everything has been beyond our expectations. The room was spacious and clean, the personnel service was excellent and the food really delicious. Thank you for the nice hospitality!

I stayed with my family for 10 days in the hotel (3 to 13 of August). We had booked 6 months ago a total of 3 rooms. The surprise on arrival was that our rooms were in an annexe in the middle of the caravans of a campsite (belonging to the same organisation). Noise already early in the morning and smells of common rubbish nearby. The description of our reservation (rooms overlooking a garden in a 4 star hotel) does not match at all with the service offered. The hotel and camping area fit a 2 star level but not a 4 star level. We felt ripped off. A point in favour and of great thanks of our stay was to the restaurant staff, pleasant and helpful.

Wij hebben genoten van het zwembad en de rustige ligging dicht bij het meer. Het hotel is klassiek en wat verouderd . De gemeenschappelijke ruimtes kunnen iets netter, maar de kamers worden dagelijks gepoetst. Ik zou het hotel eerder 3 sterren geven, maar het is een leuke locatie voor een gezinsvakantie.

Schöne Anlage In einem umgebauten alten Kloster. Schöne Zimmer, freundliches Personal. Direkt bei einem großen Campingplatz, Zugang über Campingplatz zur Promenade. Herrlich zum Spaziergang in den Ort. Sauberer Pool mit Liegen Auch Gluten und Laktosefreie Produkte beim Buffet

Per essere un 4 stelle devo dare come punteggio generale scarso. La nostra camera (quella nella struttura dove c'è anche la reception) era veramente piccola e con arredi datati e da 2 stelle. In camera l'unico servizio presente è il frigorifero nel quale abbiamo trovato due bottigliette d'acqua. Per il resto non c'è bollitore o altro. Si può fare richiesta pagando una cauzione di 10 euro, salvo poi notare che in camera non ci sono prese schuko; questa al contrario del bollitore deve essere necessariamente acquistata al costo di 2 euro. Chiariamo che il punto non sono i 2 euro, ma il principio; io devo pagare perché nelle camere non sono presenti prese adatte al bollitore? Non si poteva per esempio pensare di dare anche la presa con cauzione? Il telefono in camera era guasto e wifi funzionava poco (per altro password non indicata nella camera). La pulizia ci è sembrata adeguata. Piscina ampia e pulita e con buon numero di lettini; come appunto generale direi che forse lo spazio è un po' ridotto perché subito dopo lo spazio relax inizia il campeggio. Pur capendo la necessità di massimizzare gli incassi, penso che per un 4 stelle sarebbe stato più appropriato lasciare maggior agio alle aree destinate all'hotel. Colazione molto buona, con ampia scelta sia dolce che salata e presenza di angolo gluten free. Buono anche il ristorante con prezzi nella media. Per i cani si paga 10 euro al giorno e all'arrivo viene dato un piccolo regalo, molto apprezzato. Diciamo che, nel complesso, pur essendo stati bene non è possibile dare un punteggio più alto se si considera che si parla di un 4 stelle.