Havgrim Seaside Hotel 1948

Este es un gran lugar para hospedarse. Tienen habitaciones lindas y cómodas. El personal es muy amable y servicial. Ofrecen un desayuno delicioso y maravilloso. La vista es absolutamente impresionante. Y está a solo unos minutos a pie del casco antiguo de Tórshavn.

Este es un hotel muy agradable a poca distancia de la ciudad. Teníamos una habitación con vista al océano. Las habitaciones son muy pequeñas. Había una mininevera en la habitación, lo cual siempre es bueno. Las camas eran bastante cómodas. La ducha es diminuta. No somos personas grandes y teníamos suficiente espacio para darnos la vuelta. Como comentaron otros, la ducha tiene una puerta de vidrio transparente que da a la habitación, pero si abres las cortinas, tienes una linda vista del océano mientras te duchas. El desayuno era bueno. El jacuzzi al aire libre solo está disponible de 12 a 8 y cuesta 250 coronas danesas por persona (alrededor de $37 por persona cuando estuvimos allí) por una hora, lo cual es ridículamente caro. Parece que debería estar incluido en el precio de la habitación. En todos mis viajes, no recuerdo haber tenido que pagar por el uso del jacuzzi. Nunca vimos a nadie usarlo.

Wonderful hotel with lovely views of the water and neighboring Nolsoy. Comfortable bed and outstanding shower. Delicious breakfast and beautiful breakfast room. Friendly staff. Located a short walk from the main area of Torshavn. Ask for a room on the sea side.

Delightful hotel with very welcoming, friendly staff. Breakfast was fantastic and a superb location with nice views. Compact twin room but very clean and comfortable. Our only wish would have been to be able to get an evening meal there as there was a bit of a walk to local restaurants. Otherwise perfect!

Lovely hotel in lovely Faroe Islands. The hotels has an amazing team..One in the staff went the extra mile to help us with a problem. The hotel is beautiful, clean and just has a great vibe. Breakfast was super. Short walk to downtown Torshavn. Beautiful view from the hotel.

In november 2021 (8 months ago) we booked a Deluxe room for a stay in hotel Havgrim in June 2022. Havgrim confirmed this by mail on November 13th. But that wasn't what they gave us. When we arrived at approx 3:45pm on the day we were given room 105, which could never be characterized as a DeLuxe room. One window is towards a backyard / bicycle stand, and the other window is towards the parking lot – having all other guests staring directly into the room when entering the entrance of the hotel (which forced us to close the blinds constantly, leaving out all daylight). We walked up and asked the receptionist if there was another room available (this was at approx 4pm in the afternoon, where the hotel probably wouldn’t get any last-minute bookings). The response was that the only other room available was the suite, which we could be given if paying the full difference in the daily rate ! If the hotel staff at that time had been just a tiny bit flexible, and fx had offered us the suite against an acceptable additional fee, we would surely have accepted this – and we would have been grateful. But the receptionist just responded to our questions with ignorance and a general “I hear what you say, but I’m just the replacement” attitude (which we all know is something that solves absolutely nothing). When checking out the next day we realized that putting us in room 105 was not even an unfortunate error. We were charged for a ‘Superior Room’ (even that description of the room is clearly a stretch) – so room 105 is not a ‘Deluxe room’, which is what the hotel had stated being reserved for us in the November 13th confirmation mail. The hotel seem to have had no intention to inform us about downgrading us. They had multiple chances to do so (during the 8 months since we booked the room, during check-in, at the time when we protested to the receptionist, during check-out) – but they chose not to. Our conclusion on our stay is that hotel Havgrim and it's staff don’t really seem to care about the customer experience, nor if what they deliver is what was agreed - and being up to the standards of what they describe as a 4-star hotel in Torshavn. We were put in a room with a location which should disqualify it in any hotel describing itself as a ‘Luxury Boutique Hotel’. When we arrived back home the following day we wrote a complaint to the hotel - but 4 workdays later they still haven't responded (nor just accepted to have seen the mail). So the hotel is at least quite consistent in being totally indifferent towards their guests...