Alila Wuzhen

Highly recommended stay! Super cool!

The Alila Hotel in Wuzhen is a fantastic blend of luxury and traditional style, perfectly situated near the picturesque water town. The hotel’s design is both modern and elegant, and the amenities are excellent, from beautifully appointed rooms to relaxing facilities. One of the highlights was the included photography package, "乌镇阿丽拉-新锐旅拍." Lesley, our photographer, was amazing! Not only was she talented, but her humor and energy made the entire experience unforgettable. We were laughing non-stop, and her easygoing nature made us feel completely comfortable in front of the camera. Overall, Alila Wuzhen offers a truly memorable stay with stunning surroundings, top-notch amenities, and the added bonus of a fun photography experience. Highly recommended!

Luxury in all angle Great atmosphere

Beautiful hotel and architecture. Room was spacious and clean, loved the on-site restaurant as well. Truly enjoyed the stay here!

It's no exaggeration to say that I will definitely recommend ALILA Hotel WuZhen to my friends if they have plans to travel to Jiaxing. From the moment I arrived the hotel, I felt the warm welcome from the front desk staff. I was really enjoying the warm welcome drinks, fresh pear juice provided by the check-in lobby. In particular, thanks to Sherry, the receptionist, who contacted me in advance before my arrival and kindly reminded me that thick clothes need to be prepared for the local cooling. The concierge took the initiative to help me bring my luggage to the room and personally guided me to the room, they gave a detailed introduction of the hotel facilities and dining outlets. I was greatly moved and surprised by the exquisite welcome amenity prepared on the table in the room. There are delicate and delicious macarons, fresh fruit plates prepared with care, a bottle of fine red wine, afternoon patisserie with Zhejiang characteristics, and even a welcome letter handwritten by General Manager Nick. I can feel that Alila's staff really treat guests with true heart. I still want to thank a boy who worked in the hotel bar. I'm sorry that I forgot his name. He patiently took beautiful photos of me on the afternoon of my arrival, recording my wonderful moment in the Alila Hotel. I really enjoy the relaxing time in the bar of this hotel. There is a standing performance of Filipino band in the bar at night. The service provided by the band was very good. They cared about each guest on the scene and asked each guest what song they wanted to listen to in a friendly and warm manner. I was really immersed in relaxing and drinking there. The breakfast in the hotel is well-done. The food quality and taste are very good. The breakfast choices are very rich. The only disadvantage is that the skin of shrimp dumplings is too thick. Alex, the Director of Food and Beverage, actively inquired about our stay experience and personally served us with care. The service was very good. He knew that we felt too hot when sitting outdoors and quickly helped us transfer to the indoor table near the window. When I was checking out, the front desk staff treated us warmly as always, and gave me a sleeping pillow spray and a wash and care package as a parting gift, which greatly moved me again. Compared to the next hotels I stayed in on this trip, the hotel that impressed me the most was definitely the Alila Hotel, with its superb service.

Exceeded our expectations