Nine Cloud Homestead Resort Hotel

Although we only stayed for one evening it was a most pleasurable one. I have very basic Chinese language skills (i.e. None) but the staff were very patient and helpful. It also helped that I had taken a Chinese friend with me for the short break. Check in was swift and only took around 5 minutes considering I needed to provide all my documentation and covid codes etc. Again the staff were great an made us feel very welcome. The room was huge with two almost Double beds, a huge bathroom and giant circular bathtub as well as a shower. The mini bar was well stocked and there was a dressing room as well as robes, slippers etc. After a few minutes settling in we were treated to a gift of fresh fruit which was very much appreciated. The beds were super comfortable and we slept well after we returned from an evening out in Tonglu. In the morning the breakfast was typical Chinese buffet and was delicious though we didn't eat too much due to our previous evenings dinner. Even though I was clearly the only Westerner in the Hotel at that point I was made to feel very welcome by every single person I encountered....both staff and guests. I would highly recommend a stay here if you should ever visit Tonglu.

老牌五星級酒店，但是酒店總體維護的不錯，房間乾淨整潔，沒有黴味。酒店環境很不錯，周圍羣山圍繞，一片綠，門口有一塊大草地，非常完美。帶娃出行，酒店的室內遊樂場相對比較簡單，可以玩的東西不多，也比較小。套餐裏有個雙人飲食，吃的感覺味道一般，但是服務很不錯！管家很貼心，送了一次性泡澡墊和水果，而且回覆消息很及時。早餐總類不是很多，味道也一般。總體來説還是不錯的！

首先這個酒店時間應該比較長，設施都比較舊了。我定的房間還可以，但是一樓還是比較陰暗潮濕的。唯一的優點就是綠化足生態好。下面我要是下缺點，我定的是寵物房，那其實也就可以説整個酒店是能接受寵物的，結果我五月二日早上去吃早飯，我老公抱着狗（注意是抱着沒有下地）進了早餐廳，當天的值班經理還是誰一個男的大吼大叫説你帶狗不能這樣進來，那請問怎麼樣進來？讓我從後門繞？你們前門也需要錄入用餐人數的吧，然後也沒有專門的指示牌指引有寵物的住客怎麼用餐？你們就是這樣接待客人的嗎？我花了3500塊住兩晚就這樣的待遇？在攜程訂房那麼久第一次那麼氣憤！如果不想接待寵物請你們也別賺寵物主人的錢！

五一前一天入住的桐廬這家度假村，一開始是預訂的大床房，因為帶小孩和酒店協商換成雙床房，很爽快就換好了，還送了一份早餐。感謝酒店管家 朱藝昀，有啥問題都熱心快速響應，晚上覺得空調不怎麼冷也很快去聯繫工程部調低了温度。酒店還送了隔壁高爾夫俱樂部的兩張揮桿體驗券，早餐也很豐富，平時價格很實惠，非常棒的度假村，怪不得五一客服全滿。

空氣、環境非常好，離高鐵站打車20分鐘，適合全家出遊。房間比較大，有陽台直接看到綠色。如果有長者腿腳不方便的，可以在酒店周圍走走，也都是綠色很不錯。唯一缺點，床太軟，第二天腰不舒服。希望以後可以有硬床的選擇，其實床硬一點更健康。謝謝小管家何恩婷，[呲牙][呲牙]

酒店服務很好，剛入住，帶着娃，就告訴我可以問餐廳要胡蘿蔔，免費餵給小兔子吃，小朋友喂的很開心。酒店小童樂園不大，但是也夠玩，入住下雨天，正好在小童樂園快樂玩耍，晚上還能去游泳。還有管家服務，管家何恩婷貼心告訴我娛樂設施營業時間和方位，總體很滿意