Premier Inn Tonbridge

We have stayed at this location multiple times, however this time two things were noticeable: 1) the price had rocketed up to £160 per night 2) the lack of care and maintenance is totally apparent. To me it looks like the hotel aren’t caring for the property, the bathroom walls had decaying paint and mold, and the room was crying out for a bit of care and attention. The money they are asking for is outrageous for the area and what I thought the brand was all about. I don’t think Lenny Henry would be proud of this location. If we’d paid a reasonable rate I’d be saying nothing, but at £160 the hotel management must do better. It’s a budget hotel with non budget pricing. We weren’t bothered about the adjacent pub being closed that we’d received a number of warning about. The hotel seemed really bothered about this. But there are much better food options close by. It was all about being close to our friend’s house. The area isn’t great for hotels so I suppose the hotel will keep milking their guests. Poor overall.

Room was adequate, what you’d always expect from a Premier Inn. Shower was a bit rubbish. A non-event of a stay, perfectly adequate, until 2 weeks later I received a £100 parking fine, despite giving reception my reg! I won’t be paying, and have appealed but I’m not the only one, reading reviews. Poor system clearly.

Everything as expected at a Premier Inn. My only 'complaint' was that the free wifi was often very slow and at times unresponsive. I did fall back to my own mobile service a couple of times. Hot water was slow to arrive one day and water pressure seemed slightly low, but no big problem.

The traffic noise within the hotel was non existent in my room, despite being near a busy road. The room was functional, practical, clean and comfortable. The shower pressure washer decent and the water lovely and warm. The bed, for me, was extremely comfortable and the best sleep I've had in ages. The staff were very friendly, polite and helpful. I'd definitely return to this hotel if I find myself down that way again.

Hotel was great and so was staff but same couldn't be said for the staff in the pub vauxhall inn that you have to use for breakfast different menu that was in room and you only had 15 minutes to choose food before kitchen shut at 09:45 absolutely joke and the lady was no help at all but as recipient said they have no control over that pub and I thought lunch was a joke being told to wait an hour and half to be seated even though i was sitting at a table would not stay again just because of the pub you have to use.

Amazing stay, comfortable beds, quiet room and had a lovely night sleep, absolutely no complaints. Had a really helpful receptionist called Kritan, an asset to the hotel. Would definitely visit again and would recommend this hotel to anyone.