Mercure Toyama Tonami Resort & Spa

The location is so beautiful, perfect for group travelers. Very clean facilities and the staff are friendly and easy to talk . . The relaxing onsen and most of all I love the eat and drinks all you can .

Honestly, I don't know where to start. I'm completely touched by my experience at this hotel. First, the rooms are clean, big, surrounded by nature, greenery, and a beautiful lake that you can observe for a perfect morning scenery. Secondly, the facilities are top notch! Everything is clean! All facilities are provided to you with great quality; clean floors, perfect white clean towels, the hot spring water is clean, the pools are clean, the shampoo and body wash liquids smell amazing! (Like the baby colon your mother would give you as a child with the blue rounded top!) AMAZING! However, I had a very special interaction with one of the staff who deserves a medal for being so responsible and ensuring that her guest was in good hands. Unfortunately, I got sick one morning while I was checking out. I was having an anxiety / panic attack that made me really disoriented. I didn't feel safe driving afterwards and I requested for the ambulance to be called. The kind and beautiful lady at the front desk handled all my paperwork, and ensured clear communication between doctors and nurses. After getting a physical check at the hospital for 2 hours, the results came back fine. There was no problem at all, however, the lady from the hotel staff was still there to see me out and ensure that I was safe and ok to drive. She was amazing! Thank you a million times for providing a fantastic place to stay, but also for taking great care of me! ( I don't have any pictures of the hotel because pictures aren't allowed to be taken within the hot springs, but trust me when I say, everything looks just as it is in the pictures. ) I hope you enjoy it as much as I did.

這間大型溫泉旅館設施非常完備，設有免費文藝體弳 飲品時段，實在令人驚喜。溫泉分為室內和戶外，本來浸溫泉可以療癒，可惜有兩位內地旅客在溫泉內搓老泥，令人不安。這班內地人完全不懂浸溫泉禮儀，將毛巾搭在膊頭毛巾浸在水中，並不停用水撥身體，發出噪音，她們高聲談話，完全漠視其他人，缺乏公德心，令我和朋友非常憤怒和失望。建議酒店在溫泉池加上規則，提醒住客。

位置偏僻，只適合自駕人士。餐飲一流，絕對的酒鬼天堂，下午和夜晚兩個時段均提供酒在大堂享用。晚餐自助形式，種類多且好食。溫泉舒服，溫度不太高，有桑拿，護膚品是雪肌晶。房間大，非常夠用，舊也是真舊，但很乾淨沒有異味。有機會來還會再入住！

한적한 일본 온천여행을 계획중이라면 노천탕이 아주 좋습니다. 온천 후 즐기는 무료 차와 위스키를 즐길 수 있고 3시부터6시까지는 기린 맥주를 마실 수 있습니다. 우리는 12층에 묵었는데 마침 눈이 많이 내려 전망이 너무나 좋았습니다. 주차장도 넓고 객실도 넓고 깨끗했습니다. 조식은 푸짐하고 신선한 음식들이 풍부해 감사히 먹을 수 있었습니다. 직원분들이 너무나 친절하여 폭설에 렌트해 가서 모르는 지역을 운전해 가려는 줄안감을 해소해 주셨습니다. 덕분에 안전히 운전해 일본여정을 무사히 마칠 수 있었습니다. 친절에 감사한 마을을 전합니다. 시내와 떨어져 있어 차가 있으면 이동이 편하겠지만, 조용한 일본 온천여행을 맘껏 누릴 수 있고 가성비 대비 최고의 시설을 보유해 다음에도 또 가고 싶습니다.

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