Rakuten STAY Tokyo Asakusa

Este lugar es muy conveniente, a poca distancia de una tienda conveniente cercana y de un plato de carne abierto las 24 horas. La estación de tren también está cerca. Lo malo es que solo hay limpieza de 1 habitación durante nuestra estadía de 7 días. No hay otra forma de tirar la basura ni una toalla limpia. El check-in se realiza a través de una tableta que eliminó la interacción cara a cara con el personal, pero el número de reserva que me enviaron por correo electrónico no tiene ningún registro en su base de datos. Mucha gente quedó varada afuera, tratando de descubrir cómo ingresar o registrarse. Un proceso bastante tedioso para el registro y el personal no tiene idea de las comodidades de la habitación. No pudimos encender el frigorífico porque el control no estaba cerca y tenía una tapa que lo hacía parecer una alarma de incendio. El personal tardó 2 días en descubrir cómo encender el frigorífico. Aparte de la ubicación, este lugar nos decepcionó. No fue una gran estancia

It's a man-less hotel, even the concierge is just 3 tablets for self check in / out. Therefore I'm marking it 3/5 for service as service staff is literally non-existence lol 😂 The self check in requires a short video call via the tablet for the staff to perform some verification, but the staff did not speak English which made it an issue. He didn't explain clearly either and we were left on hold. Hotel room is super compact but for the price paid, I think it's worth it. There's a tiny wardrobe that fits only 4 hanging apparel 😂 The in-room fridge was practically not cold even though I made sure it was switched on. Suggestion to hotel: drill some hooks on the walls for hanging of jackets! The hotel has no common facility, usually we don't wash our clothes when we travel but when we wanted to, we realized there's no laundry machine. No microwave or oven either. Suggestion to hotel: have a common area for such amenities on level 1 since it's restricted access for hotel guests only anyway. Location is very convenient! Just a 5-10 minute walk from Honjo-Azumabashi station, Asakusa line, which is very convenient as this is also a direct line for the airport express train. Also, we saw many photo reviews of cute panda amenities but we were not given any. Probably because we booked the cheap room (low floor with no sky tower view) thus the differential treatment 😂😂 I personally didn't like that we were treated differently due to lower price paid