HOTEL LiVEMAX Akihabara Kita

Hotel limpio en una ubicación popular y con un servicio excelente. Tiene una ubicación conveniente, pero a unos 10 minutos a pie de la estación de metro más cercana. No hay consigna de equipaje después del check-out, pero hay muchas taquillas con monedas cerca, así que no fue un gran problema.

The hotel room is clean and tidy, and the service is good. What's most important is that they offer a room for 3 adults, which is rare in Tokyo. My daughter is 13 years old now, and many other hotels require us to book 2 separate rooms since they consider her an adult. However, there are two points to note about this hotel: 1) It is located a bit far from the center of Akihabara. 2) They do not provide luggage storage services after check-out.

It was a pleasant check in after viewing the room , we paid extra to upgrade the room about 2000yen + for 2nights for a triple room on day 2 , when locking the door , it was a bit faulty .After 5 tries we manage to locked the door thinking all was good Then on the 3rd day, day of check out it happened again after many tries it locked again .As we were pressing of time, we didn't inform the counter and left as we may be delayed for our tour . We rush back by 1210pm..The staff on duty. Ms. Ryoun was asking us to pay for an extra night after much appealing . We were allowed to collect our bags but to our dismay the door refused to open . Ms Ryoun called the manager , who insisted us to pay 10,000yen to replace the card. The card is so flimsy and how come they only gave us 1 card when the room we booked is for 3person occupancy . She was dialing the police if we refused to pay 10,000 yen When we asked her to open with her card , she said she cannot do it . When she tried ,the door was buzzing . We heard her speaking in non Japanese language and didn't want to deal with this anymore . We just paid cash 10,000 yen as they refuse to accept payment by credit card. Such a disappointment how our last hotel stay in Japan had to be .We are strong supporter of TRIP.COM .. only to be treated like this.. TRIP .com please check out the hotel supplier that you offer in your website please .

Comfortably located between Akihabara and Ueno. Both areas are easy to reach by just having a pleasant walk. Some metro and JR stations nearby, but not right next to the hotel. Tiny rooms (better come with small luggage). Room cleaning is not being performed everyday. There is a coin washing machine room in front of the reception. One downside was being informed at check-in about a high fee for losing the room key card. I didn't lose it, but the fee felt excessive for a plastic card and added unnecessary stress during my 10-day stay in Tokyo.

Tq for staff so kind and helpful- giving us extra allowance to check out (we checked in almost 11.30pm and allow us checkout time 1200noon) and helping us to book 2 taxi for us