APA Hotel Higashi-Shinjuku-Kabukicho

This hotel had the smallest room I have ever been in, almost claustrophobic. And I never cared about room size in the past but you might not have room to keep your luggage in the room. Probably this is all part of the Japanese experience. Beware that this is a big hotel chain in Japan, and there are two other hotels of the same chain a few minutes away with a very similar name that is easy to get confused.

Beware of house keeping, they will steal your valuables. After checking out of our room on 24/6/24 an iPad was left in the room. Unfortunately we were boarding a flight and could not call the hotel. We activated lost mode at 11:00 and we received an email that the iPad was still in the hotel. The iPad now has a lost message displayed on the screen instructing the finder to contact me. A few hours later (~13:00), the iPad was removed from the hotel by housekeeping and moved to another location (20-7, Fujimicho, Itabashi, Tokyo, Japan 174-0062) APA hotel front desk is unwilling to help. They claim nothing was found. They are not able to speak with house keeping to resolve the matter. After researching, other people have reported APA hotel chain housekeeping to notoriously remove valuables from their rooms. The rooms are cheap, but they are extremely small and are not kept well. This APA does not have the same amenities as other APA like onsen and laundry. The location is very confusing to find. Do not stay here!

Nice clean hotel but too small for any longer than 4 nights. Maids came in once while we were there. Bed was very comfy but too small for us Fat Americans for any longer than 4 days. Bathroom was nice but felt like I was on a cruise ship or ferry. Bordering seedy part of Tokyo. No good restaurants other than hotel who had wonderful staff we made friends with. Breakfast was very good & reasonably priced. I wouldn't stay there again though. No coffee shops in the area. Good price but you get what you pay for in "little Korea/Chinatown" area of Tokyo. Did like the discount store with everything called Donkey or Donkey. They had everything and the price was right and helpful salespeople.

I am always struck by how incredibly busy Tokyo is, but nothing in Tokyo could have prepared me for check-in! A 50 minute queue just to get to an automated machine to check you in. After a long flight, standing in small, hot room packed with tourists felt an awful way to start a holiday. Almost like an awful ferry service in a developing country. Got to the room and realised there is no space to lay your suitcase down (the hotel says to put it under your bed…… which is ridiculous). There is no view from the room either. I know space is a premium in Japan and Tokyo, but you can spend half this much and get the same quality elsewhere, so save yourself the trouble. Oh, they don’t clean your room either, every three days for “eco” reasons. Only plus point were the staff, who were really helpful and friendly

Ho soggiornato per 1 settimana. 2 camere per 3 persone. L’ultimo giorno, causa tifone, decido di prolungare di 1 giorno. Invece, al mattino successivo, trovo un treno per Kyoto e decido di partire. Alle 11 comunico alla reception la mia decisione e chiedo la restituzione della cifra pagata per il giorno in più visto che non soggiornerò in hotel. Iniziano a confabulare tra di loro e alle 11.30 mi dicono che non possono restituirmi i soldi perché il tempo del check out è scaduto. Comportamento VERGOGNOSO, mi sono sentito preso in giro e truffato