OMO5 Tokyo Otsuka by Hoshino Resorts

This is an excellent hotel with very helpful staff. We will definitely stay here again one day.

Location wise, it was very convenient. Only a few minutes walk from Otsuka Station, with F&B and malls nearby. I think they could have done better in terms of the cleanliness though. Staff were helpful in providing help when I asked them about the luggage delivery services to Narita Airport. Just a note for older aged travellers - I don't think the room is elderly-friendly as there are steps to get to the bed area and you'll have to bend quite a bit around the sofa area.

Otsuka is a very convenient location close to Ikebukuru. Many choices of restaurants and are value for money. The room we picked is interesting. We stayed there for a week However, it is not recommended for aged people as they will need to climb up to to the bed by stairs. I like it but you need to “mind you head” for the first two days as you will easily knock into the top rack of the bed. It will be better if the Hotel can provide toothpaste solely but not toothpast and toothbrush together in a bag. We have trouble to book 2 days in advance a taxi from the Hotel to the Airport Shuttle bus stop at Ikebukuru. The Hotel staff was helpful but we guessed it could be the short distance, the taxi company did not entertain. It is strange experience for an international city like Tokyo.

Nice accommodation and location. However, the cleanliness have room to improve.

Glad that we had OMO5 as our accomodation for Tokyo. It was close to the station, FamilyMart was right outside for all our needs and the staff was super friendly throughout our whole stay.

Room very small and tight for 3 pax.