Usuario invitado
31 de enero de 2023
We visited in August 2022. The location of this hotel couldn't get better, the cheapest rooms could do with a makeover however the upgraded rooms are nice and modern and have clearly had a revamp. Regardless of the rooms maybe not being perfect, the view is stunning, the food and drink was excellent although not cheap. A great pool with a pool bar was ran by 2 great guys, one from Brazil and the other Italy. They were super friendly and very helpful with any query we had. HOWEVER, our whole experience has been ruined here by one crazy moment... we had a wine tasting session booked which was an 18-minute drive away. So of course, we asked the hotel to book us a taxi for 6 people for this 18-minute journey. The taxi came, the man was very friendly (in hindsight we should have asked how much the journey was going to be then, you can see where this is going) and we arrived at the wine tasting venue. We offered to pay the taxi driver then, but he said no problem I can just come back for your return trip, and you can pay me it all in one go. Ok, we said we will ring you when we are done. Interestingly the guy running the wine tasting asked us what taxi company that is as he's never seen that man before and there was no taxi logo on the vehicle. After the wine tasting the taxi arrived and he dropped us off in the centre of Todi, again a 20-minute drive. We got out the taxi, he took his phone out his pocket, opened the calculator app and showed us the number 250, yes 250 euros for a total of 40 minutes driving!!!!!! We of course refused, he then said OK I will settle with 200 euros. At this point we now know he is trying to have us on as he has come down 50 euros in 15 seconds. He wouldn't settle for any less even though he had started the negotiation process, we gave him 100 euros (which we found out the next day was still an unbelievable amount of money for this journey) but as tourists we weren't 100% sure however our gut feeling was 250 euros was scandalous. We went on to enjoy our evening and arrived back at our hotel at about 11:30pm. We were greeted in reception by the taxi driver himself!!!!! He had been let in by the hotel staff and was in reception waiting, who knows how long he had been there. At this point we were of course scared not knowing what this man was capable of. All thoughts running through our head, but the hotel booked this taxi for us? They have now let him into the hotel? To do what? He is clearly wanting more money from us so what is going to happen next? Unfortunately, the nightguard was not helpful and was basically saying the taxi driver made a mistake and was meant to ask for 150 euros from us, which of course is still a crazy amount, and we know this wasn't true as he tried to get 200 euros after initially asking for 250! We asked the nightguard what he would have paid for that journey as a local, but he refused to answer, which made us worried even more. Why won't he answer that in front of this taxi man? Who was this
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