Magdalena Grand Beach & Golf Resort

Rooms are small and has a musky/ mouldy smell. Furniture falling apart, curtain hem undone, sliding door railers dirty. Small beds, tiny showers, check inn slow. Pool area is good, and staff very friendly though. Needs some new furniture and a general spruce up.

September 20, 2024 our daughter 16th birthday my husband and I suprised our daughter. First time at Magdalena we ourselves were indeed suprised. We were welcomed with drinks by Anton, check-in by Richard both warm and pleasant gentlemen. Anton took us to our room which was decorated for our daughter, yes she was blown away and suprised. We also got complimery fruits in our room. Breakfast every morning was exceptional and delicious. I loved the wide variety and they cater for everyone. All the staff at breakfast were extremely friendly and helpful. Caren your smile . They also sung happy birthday and brought her cake. Loved on the spot omelets, wow delicious as well! House cleaning were great Natalia and Britney very friendly and courtesy they made us very comfortable. We also got more blankets. Excellent cleaning! At the Grill and Bar, the staff were also warm, friendly, and helpful they also sung and brought our daughter . Ja Maia, you are a sweetheart ❤️. We enjoyed the sauna (omg), gym. The pools absolutely breath taking. We took videos and photos. Our time spent was amazing, exciting, fantastic and of course it was R&R! We definitely made memories! Magdalena I'm obsessed I cannot stop talking about you. The smiles on all your staff faces are exceptional and customer oriented . ❤️My videos and pictures have gone all over the for family and friends. Yes the best form of advertising [word of mouth] WE DID IT ONCE AND DEFINITELY WILL DO IT TWICE. . Btw. Many thanks to Allison at reservations for all the communication! You are a darling! WE HAD A GRAND EXPERIENCE! ⛱️

Wish everyone can know and enjoy the amazing staff and facilities here at this resort. I happened to jump in and surprise my mom and sisters as they were here to celebrate our mom. On her 70th birthday. Reservations department were on top their game when I reached out to them 1 month prior. Helping me navigate my options, to my arrival and assistance to video mom’s reaction. Priceless…. They even decorated her bedroom on her arrival with balloons and flowers. The consideration and thoughtfulness that was put into making every step of our arrival and stay pristine, comfortable and memorable… Every staff member we have encountered have been professional, courteous and happy. Ms Pamela in breakfast restaurant, I thank you for going above and beyond. Ms Lisa for using my phone for video and Ms Campbell for all of the details and patience with all my emails …. Some details that most people reading this review would appreciate… The bed was incredibly comfortable, bathroom was spotless! Our bedroom or hotel room was situated a little further than I would’ve liked but nonetheless should I request transportation a gentleman driving a golf cart will pick me up and take me wherever I wanted to go in the resort fantastic addition and service provided. I was offered the welcome drink and because I don’t do anything with excess sugar and I voiced that to Miss Lisa, she said to me what do you want and I said I would love a crisp cold glass of wine and in minutes it was presented. I appreciate those small gestures. The all inclusive package is your best bet and the best deal when staying here at this beautiful resort . The dining room and our dinner dinner was just top-notch hats off to the Chef !

The staff are very friendly, accommodating and attentive Pools, grounds and main facilities are well maintained and clean. Room could have done with some maintenance for example the ceiling fan was not working well and general condition of the lamps, fixtures etc could be changed out to give a more appealing feeling. It was clean and fresh upon arrival- good job. Breakfast was tasty and with several options and the breakfast staff are so kind and helpful and were genuinely concerned when my daughter didn’t have much breakfast- thank you for this

I have been to Magdalena 4 times this year because of its exceptional staff from the front desk checkin to the amazing staff at the breakfast area but their are individuals whom make this happen Ms Lisa Mohammed and Pamela in the breakfast area and a couple others who's names I can't remember. You guys are the best.

This is a lovely hotel in a lovely surrounding but made even better by the staff and the service offered. The hotel is large, with 2 large wings of rooms, with the amenities at the centre. The room was fine- as others have said its a little dated but the bed was comfortable, the shower great, plenty of storage and a lovely balcony. The safe was a bit of a mystery, but a quick call bought security over who showed us how to resolve the issue. To be fair we were shown to our room and given some instruction but not this so ask about it when you go! There is a fridge which you can bring drinks back to - ask at the bar for drinks to take away. Bottled water is given every day but you can ask for this everywhere on the site. It's a bit strange as an all inclusive as you wear a wrist band but have to sign for everything. This is a bit alarming to start with but you don't get a charge. There is a good range of restaurants to choose from - breakfast is representative of local food which is lovely, plus some more generic foods. Coffee is great! There is an offer of afternoon tea but this is not well published and difficult to find. The coffee shop is just outside and we tried to go twice and it was closed (although the timetable said it should be open). The restaurants change where lunch and dinner are being served but this is on the board at the bottom of the big stairs from reception. Lunch in the outside a la carte is large portions! The pool bar opens at 10am and has a good range of drinks and cocktails. There was 1 day of heavy rain so the upstairs bar opened early instead which was great. Whilst we were there it was the FA cup final which was put on in the bar before it opened and staff came in and offered drinks to save us going down to the pool bar which was much appreciated. Our only slight gripe about the pool bar is that it doesn't keep to the published times - on q couple of days they closed 20-30 mins early and wouldn't serve us a drink which was annoying. The pool area is lovely - loads of sunbeds so never any worries about where to park for the day! There are no sunbed mattresses which is not a major problem, but could be for some people. The upstairs bar is great - staff are friendly and the menu is good. The loaded fries, burger and steak were our favourites. Cocktails are brilliant! The site is surrounded by the golf course. If you like to walk or run, this is a great location. There are caiman in the large ponds as well as lots of birds - we loved going out early to watch them. Staff warned us to keep a distance from the caiman as they can creep up on you! The beach is still suffering a little from the oil spill - you can see what it was like previously from the tide line but it's clear a lot has been done to clean it up so don't let this put you off. The hotel faces the Atlantic which is not safe to swim in anyway due to the currents. The staff definitely make this stay - always friendly and helpful. Shout out to the pool g

We stayed 7 nights at the hotel, check in was smooth and simple with Lisa. Our room was ok not spectacular just ok, the air conditioning could be better, however the ocean view was amazing. All the staff are amazing a special shout out to Susan, Pamela and Diamond for their hospitality, there was also a young guy but i cant remember his name he served us for breakfast and lunch in the early part of our stay. Thanks to Troy for showing me where to get the beach towels which was located in the lobby this did not make much sense to me. The food was good but there needed to be more variety, Rachel had a tough job each morning making omelettea but they tasted really good. I was disappointed that the buffet evening meal was not available most nights considering we paid for all inclusive. I could not understand how a carnival event was being held at the hotel which we would have loved to attend but they did not advertise it within the hotel I only knew about it due to social media, it was not clear how to purchase tickets and I think we should have been able to attend for free. The salon is located in a different building not quite in the hotel, I was provided with a lift on the little buggy but it was not available to pick me up. It's a shame that they only have one for such a big hotel. On our final day our toilet was blocked I called the lobby for it to be sorted and expected it to be done when we returned after breakfast. It wasn't, I can only assume it was not done because we would be leaving that day. Not a good end to a lovely holiday. What really makes this hotel great is the staff who need to be commended for their hard work and dedication and ensuring we were well looked after.

Having just spent 10 nights at this lovely hotel where the staff made you feel so welcome and like family.The room was spacious all ocean view cleaned every day but did expect a coffee machine as it says in the hotel description .The only negative about our stay was the buffet only open for breakfast and Fri Sat Eve which left the Crusoe bar where menu was limited and wait time for food and drinks was up to 2 hours and sometimes you never got your drinks.Kalina restaurant was very nice when it was open but again not open every night .Pamela and Susan at breakfast were lovely, Daniel at lunch was also lovely.Lisa always around reception spoke to us every day to see how we were .The hotel is set in beautiful grounds along with Golf course .

Visited Kali'na restaurant located in Magdalena Grand Beach and Golf Resort, with hopes of having a nice celebratory dinner for my birthday but was extremely disappointed. The restaurant boasts on their page that "Kali’na’s menu is a reflection of Tobago’s culinary history with Indian, African, European, and Asian influence delivering a cuisine that is “bold”, explosive in flavour, eclectic and addictive." But this was far from so. I ordered the Lamb which was quite tough and chewy, it accompanied very bland mash potatoes and a few veggies. My partner ordered the Catch of the Day which was Mahi Mahi again tough and flavourless, alongside some saffron rice and sweet potato. Neither of these two meals were tasty or was an explosion of flavour. What made this dining experience even worst, the supervisor came across after hearing of our underwhelming meals and defended the meals by saying both the buffet and the Robinson Crusoe Pub have a greater level of flavour and that she never heard of any sort of bad experiences before.... So in other words, agreeing that this so-called fine dining restaurant offers below par flavours and if we wanted more we should go elsewhere... Make it make sense please. Horrible experience. Will never visit again.