pumpkinhuo
8 de octubre de 2024
I booked this hotel for my first and last night in Albania. Had I been booked for the first night only, I would have had all good things to say about this hotel. The location is great, there is plenty of restaurants nearby and all the main tourist sites are within easy walking distance, they offered an airport pick up service that cost 20 euro. The staff were friendly, the bedroom was spotless and the bed was comfortable. The bathroom was spacious. The breakfast was excellent. However at 8.30 am on the day of my second stay they contacted me to say they had no room available for me. While they did say they would help me find another hotel if I wanted, they should have already had an option sorted before contacting me. Thankfully, I was travelling with a group and they were able to help sort me out. But it left a bad impression of the hotel. I know things can go wrong but it is how it is handled then that shows the measure of a place. I would now not recommend booking this hotel.
Traducir