Juara Mutiara Resort

Booked 3 quadraple chalets..just a walking distance to the beach..breakfast and dinner at nearby cafe..delicious with reasonable price. Recommended 👌

無敵海景房,躺在床上看大海。

No fue una bienvenida muy cálida… Teníamos una habitación en la planta baja que estaba muy sucia, estrecha y no muy bien equipada (TV, hervidor de agua malo, tazas, perchas y 4 toallas que huelen mal) ¡Vaya a otro lado si tiene la oportunidad! Aunque siempre se le dará prioridad a los malayos y eso también es doloroso. Soy amable. Tomé fotos después de limpiar un poco.

En general insatisfecho con este alojamiento. Las sábanas estaban muy sucias cuando llegamos, cuando pedimos sábanas nuevas alguien vino a cambiarlas pero las nuevas también estaban sucias con migas y hasta pelos… La habitación parecía que no la habían limpiado del todo, polvo por todos lados y el suelo estaba bruto. El baño tenía manchas de visitas anteriores e incluso botellas de gel de ducha vacías. Había hormigas y bichos por todas partes en la habitación y en la propiedad. El restaurante estaba cerrado la primera noche que llegamos sin explicación. El personal no fue muy servicial ni amable. Dijeron que había un servicio de lavandería, pero nuestra lavandería tardó dos días y regresó como si no la hubieran limpiado en absoluto. Para todos estos problemas, el personal no dio un paso al frente ni intentó encontrar una solución. Pagamos relativamente mucho si se tiene en cuenta que todos los chalets estaban vacíos y teniendo en cuenta nuestra mala experiencia. No vale la pena el dinero en lo más mínimo. En general, fue una mala experiencia y recomendamos a todos que se queden en otro lugar.

I have asthma, it's been hell. 1. I'm staying in the Deluxe Ocean View Room, and it fills with the smoke and the smell of burning trash and melting plastic every evening after 7, and continues until perhaps 1 AM. The building is sat at the lowest point on the beach in front of a sort of trash-filled depression that flows into the ocean at monsoon season (check the photo), and all the resorts burn their trash close by, and all the smoke pools into this room because the air conditioner has a big hole through to the outside wall, and the sliding glass doors have big whistling gaps. The small bathroom box fan does not help. I've already had a serious asthma attack, it's literally dangerous. 2. I had to leave the snorkeling tour early because despite asking multiple times how many people were going (they said 4; it was 20) and if it was nonsmoking (they said yes, it's nonsmoking when i bought the ticket, and again before i stepped on the boat), 3/3 staff members unapologetically smoked or vaped in my face the entire time, and taking their cue as permission, 3 guests started vaping and another 3 smoking, making it miserable for me, so i demanded to be dropped off at the next jetty. 3. A nonsmoking room just means you personally happen to not be smoking in it at this very moment. All the rooms are smoking, and almost all the customers here smoke, many of them the incredibly strong local stuff that's illegal in other countries and makes anyone in a 300m circumference think there's a brush fire nearby. instead of trying to curb this damage to their property (not to mention health hazard), they sell a large variety of these cigs at their minimart. just one kind of fruit per day, but 12 types of cigs! the garden is littered with literally thousands of cigarette butts they've never cleaned, again, just check the photo- that was just the 2 square meters in front of my cottage, multiply it by 20,000 . . . I have spent 5 years traveling in SE Asia, I realize people here don't believe air pollution, secondhand smoke, and lung disease are real. I always travel with 2 air purifiers, I'm always upfront about finding solutions with hotel staff . . . this place was hell and their constant gaslighting abominable.

I really enjoyed staying here. It was an excellent location by the beach, and the chalets were cool to stay in. The staff were friendly, pleasant and helpful too! It was interesting watching the monitor lizards and other island creatures strolling about too!