Hotel National Tourist Home

Here's a revised version of the message: "the place is fairly good, but what stood out most to me was an incident when i was alone on the sofa in the lobby. Despite that, the person at the desk made sure to turn on the fan for me, which was quite thoughtful" appreciating the thoughtful gesture of the staff member who turned on the fan for me. It’s those small acts of kindness that often leave a lasting impression.

I booked for 2 days for 21st March till 23rd Mar single room. When I checked in I made the payment Rs. 1521.00 and I asked if this is all I pay the receptionist said yes mam. I went to Kalady on 21st March and stayed there for 21st Mar and returned on 22nd March which I had let them know just needed a place to leave my luggage and my next destination trip was booked from trissur as no transport available from Kalady. On 23rd Mar when I checked out there was a new staff receptionist who charged me again 1521.00 fir 22nd March saying the payment for 21st Mar was for one night. I had made travels across the world and every hotel collect the price for the while stay either when you check in or when you check out. These people are cunning to double charge me. If they charge 1521.00 for that kind of room it's disgusting as there were cocroaches in the room and it was tiny little room which has dusts and hairs on the floor and on cabinet, no hot water facility just some basics they had. Other thing is the receptionist called me on 22nd Mar and said your room was open and have luggage and I'm calling to check if your coming when I left for Kalady on 21st Mar I locked the room and gave the keys to him and said I will be back tomorrow. That I find very strange and annoyed me. Not sure why they opened the room and definitely it was not clean so not to Clean the room. I myself cleaned the floor to do yoga when I arrived on 22nd Mar. So not trustworthy either. It was an unpleasant experience. I booked for 2 days for 21st March till 23rd Mar single room. When I checked in I made the payment Rs. 1521.00 and I asked if this is all I pay the receptionist said yes mam. I went to Kalady on 21st March and stayed there for 21st Mar and returned on 22nd March which I had let them know just needed a place to leave my luggage and my next destination trip was booked from trissur as no transport available from Kalady. On 23rd Mar when I checked out there was a new staff receptionist who charged me again 1521.00 fir 22nd March saying the payment for 21st Mar was for one night. I had made travels across the world and every hotel collect the price for the while stay either when you check in or when you check out. These people are cunning to double charge me. If they charge 1521.00 for that kind of room it's disgusting as there were cocroaches in the room and it was tiny little room which has dusts and hairs on the floor and on cabinet, no hot water facility just some basics they had. Other thing is the receptionist called me on 22nd Mar and said your room was open and have luggage and I'm calling to check if your coming when I left for Kalady on 21st Mar I locked the room and gave the keys to him and said I will be back tomorrow. That I find very strange and annoyed me. Not sure why they opened the room and definitely it was not clean so not to Clean the room. I myself cleaned the floor to do yoga when I arrived on 22nd Mar. So not trustworthy either. It was an

Stayed with my friend. Got the room with main road view. Room service was good, and its staff. Overall good

My stay at the hotel was comfortable room spacious enough neat and tidy good service

Nice stay. Room facility was upto cost paid

Room cleanliness was average, bed sheets with stains. Tv was not working. Parking facility was okay. Location of the property is very near to the main roads.