Usuario invitado
25 de abril de 2025
They did not provide their promised amenities. It’s crazy that they only provided 2 drinking water bottles per day, we have to pay for more water. The promised ironing table and and iron box was not there in our room, so we called and asked for it which they agreed to send us within 10 mins, but even after an hour and multiple reminders they failed to deliver. We had to leave wearing unironed clothes. The booking included FREE 3 hours late check out, but when enquired they gave us only 1 hour and told that we would be charged after that. Again it was a FREE 3 late check out provided . Pillows were dirty and they failed to provide enough plates even after reminding multiple times. I am not talking about any add on luxury, it is only the promised basic facilities that they failed to provide.
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