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18 de marzo de 2025
We had a generally very nice experience at the Silver Sands. It wasn’t perfect, but unless you are paying zero attention and have no expectations, there’s no such thing as perfect. The property itself is lovely for the most part. It’s a nice manageable size. It feels at once spacious and intimate. The developers did their best to create the illusion of a resort isolated from the outside world. More on that later. Across the board, the staff are friendly, outgoing, and very hard-working. There were some missteps in service here and there, and some operational shortcomings, but we have found that this is generally the case at resorts across the entire Caribbean at every price point. Silver Sands is a relatively young resort, and they are still finding their way in some areas, but they are already largely ahead of the curve. Unlike so many other places we’ve stayed, we encountered no one with an attitude or anyone who didn’t seem to want to do their job. The concierge team was particularly on their game. We are not high maintenance people, but every request we made was met quickly and efficiently. And unlike other resorts, we never overheard any other guests complaining about anything having to do with the concierge team. Based on earlier reviews, the food and beverage team has upped their game considerably. We had consistently tasty food, served by friendly, knowledgeable staff in a timely manner. There were a couple of speed bumps here and there, but overall we were quite happy with the restaurant and bar service, despite the high prices of some things. We have spent more money at other resorts for much less in terms of quality and service. While there were some small gaps in housekeeping’s consistency, they were more a source of confusion than anything else. The room was always kept very clean, if somewhat unevenly restocked here and there. The spa was nice enough, and the treatments were competent, but it was far from our favorite Caribbean spa experience. It felt a bit understaffed, particularly in the maintenance department. There were some stained towels and random half finished drinks lying about in the changing areas, and one worker was mopping the floor directly in front of us while we were trying to relax after our treatments. The shortcomings in the food/beverage, housekeeping, and spa areas are a fairly easy fix with continued training. But there are some things about the Silver Sands which cannot be fixed. In 14 years of Caribbean travel, we have never stayed at a luxury resort that was so closely situated to a busy road with so many tightly packed neighboring homes and businesses. St. George’s is a densely populated high traffic area of Grenada, and Silver Sands has insinuated itself in the thick of it. Throughout our stay, we were reminded of this, via barking dogs, chickens, car horns, sirens, loud music from passing cars and/or bars down the beach, etc. We still had a relaxing time in general, but the property is simp
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