Usuario invitado
7 de abril de 2023
When I first stayed at The Hawk Inn a few years ago and again last year I was impressed with the quality of the items in my room but after this recent visit I was surprised to find that this is no longer the case. For example, although the radio was a quality product the fan looked as though it was £5 from the bargain store. I had paid extra to up upgrade from a Comfy Double Room to an Elegant Double Room but found that it was a very small "elegant double". There were no drawers in which to put your clothes and just one rail in the wardrobe, the other side of the wardrobe being taken up by a small fridge which wasn't working and a bin. The shelf contained a kettle, a Nespresso coffee machine and the hospitality tray with the coffee pods, tea bags etc. As this was inside the wardrobe a torch was required to enable the safe use of these items. The suitcase stand could not be used as there was no room for it, one person could put their suitcase under the table and the other suitcase had to be placed in a corner of the room, thus impeding the access to the other side of the bed. There was nowhere to sit in this Elegant double room except one hard dining style chair at the desk or the edge of the bed, which was sagging from being used as a seat. We found that there was nowhere to hang the large towels after use as the towel rail was not stable so we hung them over the wardrobe door and the shower. There was no lounge or comfortable seating area in the restaurant/bar area for a family group to sit although there were the bench seats outside on the terrace where you could meet up with the rest of your party. I will not comment on the service at dinner although the choice and food was generally good. BEWARE - the child fee meals advertised are only for the younger children and if you have a teenager they will have to pay the adults price for meals from the main menu. ALSO BEWARE that the 12.5% service charge seems to apply to everything that you put on your room, 65 pence for pouring two half-pints of beer! The good bits were the location, close to the Hawk Conservation centre and that all of the staff were very friendly, helpful and apologetic. There were chilled bottles of water that you could help yourself to and the complimentary packets of biscuits were very tasty. Also that the bar staff made an excellent liquor coffee.
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