Pechanga Resort Casino

A few thoughts about our stay in October for a wedding nearby: Fast elevators in resort tower. No fridge in room. You must request and it’s $10/day. Pool doesn’t allow snacks like chips and granola bars but then doesn’t sell snacks like chips and granola bars. Cabana rental starts at 9am but no servers until 10:30 (on a Saturday) Front drop off for hotel is challenging for hotel checkin. If you want to self park and check in, you’re walking across traffic lanes or going through the casino. Cabana server can’t charge to the room and then swim up bar can’t charge to the cabana. Pool closes at 5 but housekeeping is still cleaning rooms at 430 so guests wait in hallway to get showered for dinner or show. All in all, the cost of the rooms is not reflected in the service. Employees are nice but something is keeping wait times high so you’re not really getting a resort experience.

Pechanga was not the original hotel we booked for a wine tasting weekend in Temecula with our adult kids. We were redirected there when the first hotel turned out to be way too "rustic" for our tastes. What a pleasant surprise! The rooms in the resort tower are beautiful, new and spotless and the views are lovely. The staff at Pechanga are all so friendly and bend over backwards to make your stay memorable. Diana Ramirez and Ru at the front desk were beyond helpful in getting us upgraded rooms at the best possible price. Food at the resort is really good too. Valet parking is easy and efficient. The location is central to all you would want to do in the Temecula Valley.

Long lines to check in and then room not ready. After getting a text after 4pm then had to wait in another long line to get keys. Room was nice and clean. Beds and pillows not comfortable. No refrigerator to use. Just one that is stalked and charged if opened. Internet horrible connection. You put your info on to get and then next time you look at your phone it is disconnected and you have to put your info again. Frustrating and no perk for staying at the hotel. Pool is nice and the big pool is adults only. There is a kids pool with a slide. Music blasting started at 10am. No need to play so loud. Can’t just lay out and talk. No need to play so loud on a Monday & Tuesday. Tried the cafe and Mexican place and the staff Is excellent! Food was good. Also the coffee place is opened 24 hours. A latte will run you $9. If you want almond milk. Self parking I’d a very long walk. Overall staff was great.