V8871QUlauras
26 de septiembre de 2024
This hotel has a lot of potential. The location is beautiful, and the facilities are impressive. However, it seems to cater mostly to Russian-speaking tourists, with a noticeable emphasis on this group. Unfortunately, I found that many staff members rarely spoke English, even at the reception. I struggled to communicate until I switched languages. Despite this, I do believe that the staff works hard, so I hesitate to be overly critical. However, I did experience some troubling behavior, particularly at the Havana Bar and the bar near the open stage. It seemed like there was preferential treatment based on gender and nationality—especially towards native males. If you’re a native male, there’s little to no wait, which was surprising to me, as I’ve never experienced sexism in my previous travels. For example, I was served drinks without ice or lemon at the open stage bar, while the person ahead of me, a male, was served promptly without waiting. Similarly, at the Havana Bar, I was ignored while a bartender cleaned the entire bar and made drinks for his friends without acknowledging me. It became quite busy at those times, yet I had no issues with the female bartenders, and neither did my male companions. Another concern is the hotel’s smoking policy. The designated smoking area is too large, and hotel staff rarely enforce the rules when people smoke in non-smoking areas. It felt like a "smoker’s paradise," where smoking is allowed almost everywhere, with little regard for the presence of children. We also attempted to book a beach club house for a family celebration, which required a 100 EUR deposit (later refunded after cancellation). However, the house was quite disappointing—dirty yellow pillows covered with towels. I laid outside on a sunbed, only to be informed by an unenthusiastic beach club employee that the 100 EUR fee was just for the house itself, with no access to the sunbeds outside. Fortunately, we had no issues finding a spot on the beach, so the house was useless. At other hotels, these setups usually include clean sheets, sunbeds, and service. We also explored other "individual houses" nearby, but they were similarly uncomfortable, though these did seem to include sunbeds (unclear if that’s part of the 170 EUR fee). One deeply unsettling experience involved witnessing a Muslim family publicly disciplining their child, with the father spanking the child while the rest of the family continued chatting. It was a disturbing sight, especially in a public space at an international hotel, where physical punishment has been illegal for years in most EU countries. I considered intervening but later learned that in Turkey, such discipline is accepted within families. Still, it was uncomfortable to witness. On a positive note, our room was cleaned every day, and the buffet was excellent. Most of the staff truly did their best. The fish restaurant on the top floor is worth visiting—its waiters are truly 5-star quality (although I would hav
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