KSL Hot Spring Resort

This is our N times staying at KSL Hotel,unfortunately, the room this time was not satisfactory, especially the cleanliness of the bathroom. There were stains on the toilet seat, which made me afraid to use it. I had to place a piece of tissue on it every time. Also, the water pressure in the shower was very low, making it uncomfortable to bath. Furthermore, they did not provide a shower cap. We’ve stayed here many times but never went down for breakfast. This time, we finally got up early to check it out. The variety was limited, with outdoor seating and basic items like bread and curry. We haven’t tried the hot spring before,maybe we’ll check it out next time. As regular guests of KSL Resort, we sincerely hope that the management will take our feedback seriously and make improvements.

The hotel room was cosy and quiet. Good stay for holiday and buffet breakfast was delicious too. Hot spring is comfortable and nice.

Comfy bed, clean room, just the smoke smell not being filtered or cleared. The hotel floor amd room full of cigarretee smokes residual.

KSL Hot Spring Resort is Not understanding at all. Especially when I’ve explained and uploaded photo as proof. Still couldn’t get my refund. I’m deeply disappointed and will not attempt to book it again. Luckily have not even stayed as there are poor comment too. :/ FYI: family and I have been looking forward to the trip but was held up at the custom. It’s not a purposely booked and not show up. It involve money to even book why should I even not show up. Well, strongly not recommended.

Stayed here a couple of times. The location is not the most convenient, but it is quieter than the busy areas. There’s a nice hot spring and some amenities like the gym and swimming pool. However, the rooms are a little old and dirty (can tell from the bedsheets). Good value for money nonetheless!

Located in the heart of town, this hotel offers great value with reasonable prices. The rooms are clean and spacious, and the staff is friendly. While the Wi-Fi could be faster, the breakfast buffet is excellent, nice gym, the pool and hot spring area are relaxing. A solid choice for a convenient and affordable stay.