Usuario invitado
14 de noviembre de 2022
The rooms are cozy and pleasant. It was a surprise to find such great rooms compared to the reception area and tables next to the pool which are old, dirty, and need an urgent remodeling. The pool looks inviting at first sight, but once you get into the water is extremely cold, has no heat and considering the climate in Tapalpa, it’s necessary! The bikes available for rental are too old and it looks they haven’t received service for Long time. There’s only two people in charge, the receptionist and the waiter, who is also the bartender, the waiter at the pool, the man who rents the kayaks, ( which are old and broken) , he does everything in there. You can see the owner in the morning having breakfast at the small restaurant but he isn’t worried for the guests! It’s a pity, they could have this hotel in a much better condition.
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