Hoteles Fairfield by Marriott en Tallahassee

If you’re looking for a hotel near downtown Tallahassee, FL, that combines comfort, style, and great value. At the Fairfield Inn & Suites Tallahassee, you’re our #1 priority. We promise you’ll be satisfied, or we’ll make it right. That’s our commitment to you. Our hotel is on North Monroe Street, Tallahassee, Florida, just a quarter of a mile off I-10’s exit 199. We are one of the only Marriott products near the interstate between Jacksonville and Pensacola, Florida. This property is ideal for travelers and sightseers in need of lodging from weather, a resting/stopping point, or a clean and comfortable place to stay as they visit Tallahassee. Our property is near Florida State University (FSU), Florida A&M University (FAMU), and Tallahassee Community College (TCC). We're just four miles from downtown and the State Capitol. Lake Ella Park, Florida Historic Capitol Museum, The Pavilion at Tallahassee and the Pat Thomas Academy are nearby.

The hotel is situated in a great location off of a main street in the city which makes it accessible to restaurants and attractions. It is in a safe area. The hotel itself is adequate and the rooms are quite functional. The beds are comfortable. It was clean when we arrived. We were very disappointed, however, to find that rooms are cleaned on a rotation scheduled every three days, trash is emptied every three days, and towels are replaced every three days. In five days our room was not cleaned once or the towels replaced (without complaints and getting them from the front desk), or the trash emptied. The first morning we were there we slept late and that was the day on the rotation that our room would have been cleaned and they couldn't because we were in the room. No one told us what the rotation schedule was. That would have been helpful. There is an expectation when you stay in a hotel that clean towels will be provided daily unless you tell the staff not to. We had no problem with unmade beds, using the same sheets all week, and we had no problem saving on water and reusing towels. But wash clothes used to removed makeup etc become nasty quickly and you can only reuse them a couple of days. Trash from meal delivery left in bags for days makes the room smell and is most unpleasant. I told the front desk it would have been helpful when we checked in if they had told us about the three-day cleaning rotation. It would not have been convenient, but at least we would have known. We were told when we complained that we could have asked for towels at the front desk, but again no one told us that when we checked in. Finally, after we complained a third time, our bathroom had been cleaned and we had dry towels for our last night. Had it not been for the incident with the trash and towels we would have given the hotel a higher rating. We have stayed in many Mariott hotels in several states and always had good service and comfortable rooms. Maybe this one was just off track for some reason while we were there? Maybe they were short-staffed? We would consider staying with them again because of the location, but we would certainly call ahead to see if room cleaning was provided at that time.