Usuario invitado
28 de diciembre de 2022
Overall service was good - Hotel transfer service was reliable (including airport transport and to other attractions). Food was good except for the seafood barbecue buffet dinner (the seafood was not fresh and most dishes were not hot enough).
Prices for local tours arranged through the resort were unreasonable higher than average, it’s like doubling/tripling the average price.
Some of the restaurant staffs could not understand very simple English which makes ordering difficult. Waiting time for the food was unreasonably long (almost an hour).
The staff at the Kids Club was super nice and patient, my son had a great time there making art work. If they could have some scheduled activities with more variety, it would be better.
Wi-Fi in our villa was very unstable and the staff could not fix it.
When we checked in, there were not enough towels in our villa and toiletries didn’t get refilled. On some days, the staff missed cleaning our villa.
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