Waterfront Hotel

the location of this hotel is by far its best feature as the mass transit, railway and a central bus station is located close by (5 minute walk at most). rao he night market is also a 3 minute stroll down the street so that makes supper runs that much more convenient for hotel guests. however, we experienced a case of overbooking for our room when we arrived at the hotel at about 5:30pm only to be informed that the room would not be ready for another 1.5 hours as the guests before us had extended their stay. we ended up checking in at 7pm after room service was done, causing us to disrupt our reservation booking which we could no longer meet. the resolution offered was a 1 hour extension to our check out time which we did not need as it did not fit our itinerary and although the team was apologetic there was little done to appease and they offered no other forms of compensation or resolutions. it was honestly a very frustrating situation as we had travelled interstate expecting to freshen up to rush off to a reservation we had only to be stuck at the lobby for another hour. based on a few other reviews, it is evident that overbooking is quite common at this hotel which begs the question of why hadn’t there been any intervention to mitigate this yet? that aside the room we booked (river view) offered a comfortable stay for a couple with 2 luggages. amenities were well maintained and it was a comfortable stay for guests who were out and about most of the time. footnote - i must say i’ve experienced much more hospitable service from other boutique hotels in taiwan than i did here which seems to be commonly brought up as well. service meets my minimum standards but often times international travellers may need some/more assistance from concierge which this place is hesitant to offer.

Room is clean and tidy. Room size is larger than imaged. Nice view towards the river. Location: Very close to night market. A bit far from subway station but convenient for taking bus.

Very convenient to visit night markets. Practicall,y you will go explore every night.