At Home Hotel Ximen

The hotel is located in a very popular area. It’s a pretty neighborhood vibrant and young. I totally recommend for the location. Don’t tell itself. It’s quite nice. It seems to be a newly renovated hotel even though some of the older furniture is still being used. Some of it is stained or damaged, but overall everything was functional. The laundry area with free detergent really came in handy, it’s actually one of the main reasons I booked this hotel. There’s no breakfast offered, but there’s a nice array of free snacks that guest can choose and pick up as much as they like. The main minus point for me was the toilet in the lounge and laundry area, having the male urinal right by the toilet stall was a bit icky because I had to walk over spilled or dried up pee to be able to use the toilet. 

Nice and clean rooms, very accessible to Ximending and train station to get around

Surprised by how clean and new everything is!! For a “self service” hotel, there were a lot of amenities provided at no extra cost like the towels, water, laundry and snacks, coffee/tea! Service was great as well, the staff was really nice to allow me to extend my checkout time when I asked. I will definitely be staying here again when I’m in Taipei💖

First time I experienced that style of do it yourself hotel. But it has been a great experience despite the Typhoon. The first room I had on 2nd floor was the best one. Directly on the same floor than the self-catering area. A quite big room with table and free snacks and drinks. Always restocked everyday. washing machines are available. On the first floor there is a room where you serve yourself for towels and other.  The reception is 24hours and speak English. The check-in was really fast and clearer. The area is very convenient with lof of shops, restaurants and convenience stores all around. Pictures of the rooms available are true to what you can expect. You can pay extra to have your room clean if you desire.

Terrible Experience - Stay Away! I booked this hotel thinking it was new, as advertised, but it turns out it’s just a rebranded version of an old hotel that used to be called Tango Inn. The building still looks worn-out, and nothing matches the pictures online. The condition of the hotel is bad. When we arrived, we were given a room that was broken. In general the room was incredibly dark, small and just felt dirty as there were stains everywhere. We complained and were given a new room, but the condition wasn’t any better. It was clear they didn’t care about maintenance. What made things even worse was the staff. No one could speak English properly, and the so-called deputy manager kept interrupting me whenever I tried to explain the issues with the room. It was the most unprofessional interaction I’ve ever had at a hotel. This was easily one of the worst hotel stays I’ve ever experienced. There are plenty of other places nearby offering far better value. To top it all off, at checkout, they even tried to bribe us with freebies for a good review, which I found incredibly insulting. I would definitely never stay here again. Avoid at all costs!

Definitely looking forward to stay again when back in Tapei. Fast check-in, hassle free and clean and good size room for couple. The hotel provides free snacks available and at a convenient location.