Beacon Hotel

The location is very strategic but....the service is tooooo bad. Firstly i want to mention about their room service. They did not clean up my room even though i have hanging the card on my door. Besides, i want to mention about the attitude of the front desk, They are not even smile with you and the way they reply client are very rude.Then, i want to mention about the bathroom is drainage system is not good.

No hygiene and staff show bad attitude If you want to stay at this hotel need to think first.Because I got bite insects after stay, you may refer the picture as I attached. When we inform the front desk (lady pregnant )the way not even apologise and show bad attitude.It was terrible. And straight away told us this is your body skin sensitive. At the first place, if your room is clean why my skin will get infected. Not even give a good or proper explanation. This was my first time faced this issue. Definitely will not stay this hotel again and bad bad bad experience.

I enjoyed it during the stay overall, but the hotel could improve its flexibility with check-in times. A strict 3 PM check-in policy can be inconvenient for guests arriving after long journeys. Since it wasn’t a peak period and there weren’t many guests, offering an early check-in by even 30 minutes to an hour would have been a nice touch. Small gestures like this can greatly enhance the overall guest experience. Thank you for considering this suggestion!