Escala Tagaytay

I booked a 4star hotel for my friend & her family! But super disappointed ako because I paid for 8k plus for a deluxe room with a queen size bed & single bed for 3adults 1kid (PWD) then the receptionist ask them to pay another P3600 for 2 person but they did not give additional bed? What kind of service you have? Overrated it’s not worth it so disappointing madami pa gumagawa sa building so disturbing.

Escala truly boasts one of the most stunning locations and the best infinity pool in Tagaytay. The team is warm and accommodating, big shout out to the security guards, bellmen, and housekeeping for their friendliness and helpfulness. Just a small tip for the front desk team, particularly the receptionist who handled our check-in: it would be helpful to briefly go over the reservation details and share a bit of information about the hotel’s amenities during the check-in process. This isn’t a complaint, just a friendly suggestion from someone also working in the hospitality industry, so guests won’t need to ask for every detail later on. Again i dont wanna put someone on a bad light.

Excellent customer service and clean room!

Very kind service

I recently stayed at **Escala Tagaytay**, and it was a **wonderful experience overall**. The hotel’s location is one of its best features, offering **breathtaking views of Taal Lake** and a serene atmosphere that’s perfect for relaxation. The rooms were **spacious, clean, and well-designed**, providing a cozy and comfortable stay. The **infinity pool overlooking the lake** was a definite highlight, making for a scenic and peaceful escape. The hotel grounds were also well-maintained, adding to the overall charm of the place. Service was generally **good**, with the staff being polite and accommodating. However, during peak times, there were slight delays in requests, but nothing too inconvenient. The **breakfast selection was decent**, though it could use a bit more variety. Overall, **Escala Tagaytay is a great choice** for those looking to unwind and enjoy a beautiful, relaxing getaway. I would definitely recommend it for anyone visiting Tagaytay, especially for couples or families looking for a peaceful retreat.

The restaurant staff and housekeeping were very courteous.