Hampton Inn & Suites by Hilton Tacoma

房間床墊軟硬適中，洗澡水壓很大，很流暢。房間佈局合理，前台供應24小時熱水和咖啡，早餐開始的也很早。

乾淨整潔，歡朋這個品牌算此次美國行程中比較多訂的了，主要有微波爐 冰箱等。一方面酒店也比較整潔，一方面酒店提供早餐，早餐果汁應該有摻水，其他還行，就是正常的美式早餐。另外按金退款比萬豪快。基本第二天就到賬。準備申請一個歡朋會員卡，以後會一直預訂

酒店很新，設施也很完善。早餐稍微簡單了些。整體還算不錯。

替別人定的酒店

The hotel was great but the other guest were loud and it became so annoying. It was so bad I had to call the front desk, which is something I rarely do. In the evening several people on my floor were yelling well after the quiet hour. Additionally, the guests above me started running and stomping on the floor at 5:00 am.

The hotel was clean….but for a Hilton Product and the level of service you usually receive …the Hampton Inn and Suites Tacoma disappointed. We stayed a total of four nights and did not receive house keeping services until the morning of the fourth night… even after going to the front desk every night requesting fresh towels. The hotel did mention they only provide daily service every second day, they only offer daily service upon request…but with that said even after two nights, they still did not provide the service . The response I received…. You must have had the do not disturb sign… not true as we’re gone from the room for the day not later than 8:00 am each day. Again, with us usually experiencing a positive stay at a Hilton property…. The staff amenities at this property could use some TLC… in particular the pool and hot tub… a paint refresh of the pool and hot tub is very much needed and at the same time maybe the hot tub jets could be looked at as there was no water pressure from the jets. Notable mention, maybe replace the old banquet chair from a meeting room the was in room# 326 with a proper steno chair. The hotel may also want to consider adding personal security safe’s to each room? When I inquired if the room had safe… as I thought maybe I could not find the safe in the room ……the response I received… we don’t get requests for a safe place to secure personal items?? Hilton corporation you can do better… much better.

Clean, quiet room. Breakfast was great and so was pool and hot tub. Will definitely be staying again next time we are in town.

The staff located the wrong order for our stay and kept calling us the wrong name. She can not location our payment neither. ******* agent has reaching out them but no one answer the phone. I have tried to connect with the front desk as well, nobody answer the phone.