Hoteles Aloft en Siracusa

El hotel se encuentra a 10 minutos a pie del centro de la ciudad y a 15-20 minutos a pie del campus de la Universidad de Syracuse. La habitación era limpia y espaciosa, me gustaba especialmente el piso del baño.

El hotel ofrece aparcamiento y desayuno gratuitos. Se encuentra a poca distancia del centro de la ciudad y de la Universidad de Siracusa. El día del check-in, hicimos un recorrido a pie por la Universidad de Syracuse y comimos comida china allí, que en general fue satisfactoria. Trabajamos para la Oficina de Inmigración de Syracuse. El hotel está a sólo 5 minutos en coche del Departamento de Inmigración.

Hay estacionamiento gratuito y hay muchos estadounidenses viviendo en el área.

Very disappointed with my stay here. The only positive was that it was across from the mall. I don't think there was one furniture surface that wasn't stained including ”p-leather” chairs pealing in the lobby. I was in room 301, it had a funky smell and had a bed that was leaning on one side and the mattress that was also in terrible condition, the pillows were also terrible. For a newer hotel, I was expecting a lot more at the very least I was expecting it to be cleaner than a Motel but sadly that wasn't the case.

El entorno del hotel es saneamiento, pero este hotel es mal administrado, los empleados no tienen una profesión. ¡Se producen incidentes de desastre consecutivos durante mi alojamiento y después de salir de la tienda, ¡no se va a vivir!

Para no usar TRIP.com para reservar tu viaje. El hotel no estaba en una buena zona. No se sentía seguro especialmente en la noche. Personas sin hogar alrededor y montaron edificios. No parecía la foto. La persona de noche no estaba amigable al check-in y el estacionamiento era un problema cada tres noches. No se garantiza un lugar para estacionar en la noche si no vuelve al hotel temprano. La habitación era limpia y agradable. La habitación de hotel es para el matrimonio de mis sobrinos ... porque dijo que estaba caminando a distancia a muchas cosas. Y eso es cierto, pero usted necesita llevar una pistola o un cuchillo al comenzar su caminar. Abajo de unas pocas imágenes delanteras y traseras... no parece la foto.

Very comfortable room with a good view of the university. The only issue was that the shower faucet was difficult to operate and there was not great water pressure.

I arrived at Marriott Syracuse Downtown Armory 300 W Fayette Street; According to my Hotel reservation confirmation email. My daughter & I unloaded our car, My daughter pulled our luggage into the hotel. I recently had foot surgery and require a cane & very obvious medical boot on 1 foot. We approached the check-in desk, gave my information and the staff member says, ” Sorry, but your reserved at the hotel across town, about 5 blocks away.” I asked her to confirm, even showed her my email with the address we were currently standing at, and she still insisted I should be across town. So we walked out, repacked the car, drove across town, parking in the parking garage that was a block away, unloaded the car and pulled all the luggage 1 block (in the rain) to the Marriott Syracuse Downtown. The check-in desk there said ”I'm sorry, but your reservation is for the Marriott at 300 W Fayette Street.” I told her I was just there; and they told me to come here, I asked her to call them and confirm, and she did.” We had to then pull all the luggage 1 block back to the parking garage in the rain; reload the car and head BACK to the original Marriott we arrived at. I went back to the same woman; she didn't look at me, however checked us in with no problem. I asked for a manager to see if we can get help with transportation to my daughters Team Banquet because this whole mix up caused us to be late. She said, sorry, we cant order you a taxi or an uber, and we do not have a shuttle. I said, ”I am just a few weeks out of foot surgery, Your staff told me the wrong information and had me walking far more than I should be. My foot is in pain, and now my daughter is late to her banquet, when we had originally arrived 1.5 hours early. Is there anything you can do to please help us out.” She looked at me like I was crazy & said, ”Sorry, no. It seems you booked through a 3rd party, so we cant offer you any credit either.” This is not true, I booked through Marriott. Later that night my foot was swelled up like a balloon, I have to bury it in ice. The Manager said she would comp my parking and didn't, I was charged the $14 anyway. Awful service, cannot own their mistakes. I don't think I was asking much by just asking for HELP getting a ride to the banquet a few blocks away. Its a shame because the Hotel was nice, Room was nice & clean.. But the could literally careless about putting their guests through the ringer.

El desayuno es el mismo todos los días y la ubicación está al lado de la Universidad de Siracusa. Las instalaciones de decoración del hotel están relativamente anticuadas y la cama es demasiado blanda. Lo reservamos por 4 días. No aguantamos hasta el tercer día y tuvimos que cambiar de hotel. La política de Ctrip sobre reservas de habitaciones no es lo suficientemente flexible. Cuando se encuentran con circunstancias especiales, deben comunicarse con el hotel. Se negarán directamente. Negociamos con el hotel y el hotel básicamente acepta reembolsar la tarifa de la habitación de un día. Siempre que Ctrip se comunique con ellos, está bien. Clientes de Ctrip directamente Díganos que debido a que no solicitamos reembolsos, no podemos comunicarnos y nos sentimos deprimidos.